We’re hiring a Marking Operations Manager to join the Raptive team! You will apply a solutions-oriented and project management skill set to plan, drive and execute on various technology projects and initiatives. Reporting to the Director of Marketing Operations, you will partner with teams across the organization to support efforts focused on streamlining processes, maintaining and enhancing data and systems, coordinating large cross-team projects, and more.

At Raptive, we serve some of the top content creators on the internet, and we’re passionate about giving them the best possible experience. Having the right data and smooth, intuitive processes is key and the right person will play a vital role in making that happen.

What you’ll be doing:

Partner with operations and sales teams to understand their process and their needs to develop solutions to drive efficiency and results, ensuring adoption of process, reporting, and technology solutions
Project management for technical projects involving proprietary and enterprise applications as well as business process implementation, leveraging project management ‘standard’ lifecycle phases, inputs, tools, techniques and outputs as appropriate to Raptive.
Assist in evolving the tech stack to meet the demand of the business including proposing systems and processes that address business requirements and challenges
Work closely with technical teams to provide requirements and solution feedback

The skills and experience you bring to the job:

You enthusiastically enjoy working with people.
3+ years of cross-functional operations project management background
3+ years of BA experience in a technical environment
Experience crafting operations processes in concert with systems, data and team member supports like training and documentation
Project management experience includes managing complex technical projects involving data migrations and multiple systems and experience organizing projects that span multiple teams that work in a ticketing system
BA experience that includes working with enterprise SaaS software
Strong time management skills, with the ability to lead and prioritize multiple projects under tight deadlines
Technically capable, excellent communicator with a desire to improve processes
Meticulous attention to detail, highly organized and data-driven
Curiosity and willingness to learn new things in areas that are not your expertise
Ability to effectively communicate to all levels of the organization
Change agent and motivator able to achieve alignment to a shared vision

These will set you apart:

PMP, Salesforce BA certification and/or Six Sigma yellow belt
In-depth knowledge and experience with Zendesk, Salesforce, Marketing Cloud, Salesloft, Sigma and/or Mulesoft Composer
Ability to write basic SQL

About Raptive

Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet. Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. To date, Raptive has paid over $2.5 billion to thousands of independent creators. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2024-2025.

The base salary range for this position is $65,000-$100,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range.

For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.

Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.