Lead Design Researcher

• Location: Toronto, ON—Hybrid (3 days on site)
• Pay Rate: $81.71/hr - $96.48/hr
• Contract Length: 12 Months with possibility for extension

We at Raise are hiring a Lead Design Researcher for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities

Design Research Strategy 30%

• Directs discussions with Design and cross-functional teams about Design Research strategy, provides strategic advice and recommendations, and contributes to the development of new research methodologies.
• Directs Design peers on research methodologies, shares pre-existing research with stakeholders, and collaborates with other Design Researchers to explore shared questions and deepen understanding of user behavior.
• Understands business needs and goals, evaluates and prioritizes research activities to support business objectives, and identifies key stakeholders to create trust and elevate the impact of research, ensuring that Design research activities align with business goals and objectives.

Research and Testing (Execution, Synthesis, Analysis) 50%

• Leads planning, organizes activities, and develops systems for evaluating and prioritizing research topics, questions, and activities to achieve Product and Design goals.
• Leads the designs and moderation of research activities, including multi-stage research and live sessions, to evaluate prototypes, improve understanding of user needs, and validate design principles, such as Accessibility and Inclusive Design.
• Drives the collation, synthesis and translation of complex data sets into actionable insights. Leads stakeholders in making Design decisions, and presents research findings to senior/executive stakeholders, contributing to new practices and innovations in the field.

Leadership 20%

• Advocates for the Design Research practice within the WM Digital organization, building relationships with stakeholders and providing expert advice and guidance to cross-functional teams.
• Provides leadership and direction to the Design team on Design Research standards, tools, and processes, and offers coaching and guidance to junior team members to improve their capabilities and foster growth.

Must-have Skills

• 7+ years in Design Research
• Design research theory and design research tools
• Variety of design research methodologies
• Cross functional teams

Nice-to-have Skills

• Design thinking
• Enterprise and agile
• Launched digital products
• Ai based applications

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

#FIN24