Qualifications & Experience:
Education:
• Bachelor’s degree required. Preferred fields include User Experience, Human-Centered Design, Human Factors, Psychology, UX Research, Interaction Design,.
• 5+ years of experience leading user research.
• 5+ years of hands-on experience with Figma and design tokens, managing scalable design systems and UI component libraries.
• 2+ years of experience as a Senior UX Researcher or Senior Designer working on interactive AI-driven digital experiences.
• UX, content design, media automation within technology, innovation, or marketing-focused organizations.
• Experience with accessibility standards (WCAG, Section 508) and assistive technologies preferred.
• media automation is highly preferred.
• Experience in the hospitality, travel, or entertainment industries is strongly preferred.
• Experience with eCommerce, immersive technologies, digital loyalty programs, and travel/hospitality digital platforms is a plus.
• Portfolio required, showcasing usability research case studies, UX/UI research methodologies, and accessibility best practices.
Key UX Skills for Success:
Prompt Engineering – UX content, conversational UI, and dynamic media.
Generative AI Media & Content Optimization – Experience with videos, and voice synthesis to enhance digital experiences.
AI-Enhanced Usability Testing –, automated insights, and user feedback simulations.
Design Tokens & Scalable UI Systems – Ability to manage modular, reusable design frameworks for consistency across platforms.
Hospitality, Travel & Entertainment UX – Experience designing for guest experiences, reservations, ticketing, loyalty programs, and real-time personalization.
Accessibility & AI Integration – Ensuring inclusive design through AI-powered compliance checks and automated accessibility auditing