Sales Marketing Operations Manager

Job Title: Sales Marketing Operations Manager

Location: Remote, Pan India

Employment Type: Full-time, Permanent

Experience: 3 to 5 years

Shift: 5:00 PM to 2:00 AM IST (7:30 AM to 4:30 PM EST)

Openings: 1

This role is:

• An extension of the GTM teams, embedded in how they work day to day
• A builder who instruments the funnel, spots what is and isn't working, and acts on it
• The owner of the GTM tech stack and the systems of record beneath it
• Commercially minded: every build is judged by whether it moves a metric
• AI-native: automation and AI are default tools, not afterthoughts

This role is not:

• A data-entry or data-cleanup function
• A pure reporting or dashboard-maintenance function
• A ticket-taking admin who waits for requirements
• A strategist who hands specs to someone else to build

Key Responsibilities

GTM instrumentation and improvement

• Continuously review what is working and what is not across the funnel, alongside sales, marketing and CS
• Instrument the GTM motion end to end so every stage is measurable and every metric is trustworthy
• Identify the levers that move pipeline and conversion, then build the automation and process changes that pull them
• Design and run experiments on outreach, routing, enrichment and qualification, and measure impact on pipeline velocity, not activity
• Turn signals (intent, engagement, behavior) into action inside the GTM stack

Systems ownership and governance

• Own Salesforce and HubSpot as systems of record: field architecture, validation rules, flows, routing logic and permissions
• Own the wider GTM stack, including enrichment, sequencing, routing, intent and reporting tools
• Maintain data integrity, deduplication and governance so teams can trust their metrics
• Build and maintain enrichment workflows that give reps context and coverage before they engage

Pipeline and revenue intelligence

• Build the reporting and analysis that shows leadership what is actually moving the number
• Surface funnel leaks, stalled pipeline and attribution gaps, and drive the fixes
• Support forecasting hygiene and pipeline governance across GTM teams

Cross-functional enablement

• Partner directly with sales, marketing and CS to improve how each team generates and converts pipeline
• Drive adoption of what you build through utility, not mandate
• Coordinate with the RevOps function on shared systems and standards

Qualifications

• 3 to 5 years in Revenue Operations, Sales Operations or a closely related builder role at a B2B SaaS company
• Demonstrated ownership of GTM systems, not just usage of them
• A track record of work that moved a pipeline or conversion metric, with the ability to explain how
• Hands-on Salesforce skills: able to independently build flows, validation rules, routing logic and field architecture without a separate admin
• HubSpot fluency, including workflows and the marketing-to-sales handoff
• Working knowledge of the GTM stack: enrichment (e.g., Apollo, ZoomInfo, Clay, SalesIntel, Lusha), sequencing, routing and intent tools
• Comfort with data: SQL or equivalent, and the ability to turn messy data into a trustworthy metric
• AI-native: uses AI tools in production to build, automate and accelerate, and can judge when AI is the right tool versus a simple flow or formula
• Clear, concise communication, able to work in real time with US-based GTM teams
• An ownership mindset: proactive, accountable and comfortable driving change without waiting for instruction

Good to Have

• Experience building signal-to-action pipelines (intent or behavior triggering automated GTM motion)
• Forecasting, revenue intelligence or executive reporting experience
• CS or post-sales operations exposure (renewals, health scoring, expansion)
• Experience as the first or sole GTM engineering or RevOps hire on a team

Reporting: Revenue Ops Lead, or as assigned by management

What We Offer

• Holidays and paid leaves
• Bonuses and incentives
• Medical insurance
• Company-sponsored training and development programs
• Growth opportunities in a fast-paced technology environment