Senior Brand & Marketing Designer

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.We’re looking for our next Senior Brand & Marketing Designer. Could It Be You?

Questrade Financial Group is on a mission to help Canadians achieve financial independence. We are the home of Questrade, QuestBank, Flexiti, and Mortgages—empowering millions of Canadians through seamless investing, banking, real estate, and financing experiences.

This role is part of the Creative Shop - a studio-style team of designers, motion specialists, 3D artists, and strategists that operates like an agency within one of Canada’s top fintechs - working exclusively on Growth Portfolio initiatives.This is your chance to merge timeless design craft with AI-powered innovation and see your work reach millions of Canadians.

The Growth Portfolio is responsible for our newest, most ambitious bets: Crypto, Mortgages, and emerging asset classes. We are not just optimizing existing lines of business; we are launching entirely new verticals that challenge the status quo.

We are looking for a Senior Brand & Marketing Designer who thrives in the "0 to 1" phase. You will join a high-caliber creative team but focus your energy on bringing these new products to market, translating complex financial innovations into compelling, human-centric brands. You won’t just execute campaigns; you will help define the visual language for our crypto offering, reimagine the mortgage brand experience, and build high-conversion marketing systems for products that don't even exist yet.

This role reports to the Director of Product Design and works closely with Growth Product Managers, Marketing Directors, and the rest of the Creative Shop.

_Need more details? Keep reading…

_In this role, responsibilities include but are not limited to:

• Launch New Brands: Lead the visual development and brand identity for new verticals (Crypto, New Asset Classes) and brand evolution for existing growth drivers (Mortgages).
• Drive Growth through Design: Concept and execute high-performance marketing creatives (social, display, email, landing pages) that are rigorously tested and optimized for conversion.
• Bridge Product & Marketing: Ensure a seamless visual thread between the marketing hook and the product onboarding experience.
• Experiment & Iterate: Work in rapid sprints to test creative concepts. You understand that in a growth environment, speed and learning are as important as polish.
• Storytelling: Translate technical features (e.g., crypto staking, mortgage switching) into simple, empowering visual narratives that resonate with our "Ambitious Optimizer" customers.
• Systematize Success: Create scalable design templates and toolkits that allow the marketing team to move fast without sacrificing brand quality.
• Collaborate Cross-Functionally: Partner with product designers to ensure the brand promise made in marketing is kept in the product UI.

So are YOU our next Senior Brand & Marketing Designer_? You are if you…

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• 5+ years of experience in brand and marketing design, ideally within a high-growth tech company, fintech, or agency environment.
• A "Builder" Portfolio: You can show examples where you helped launch a product, refresh a brand, or drove a significant growth metric.
• Versatility: You are equally comfortable kerning the type for a brand book as you are designing a high-converting landing page or a punchy Instagram ad.
• Proficiency in Modern Tools: Expert in Figma and Adobe Creative Suite. Comfortable with (or excited to learn) generative AI tools to accelerate concepting.
• Strategic Chops: You don't just make things look pretty; you ask "who is this for?" and "what do we want them to do?"
• Comfort with Ambiguity: You thrive in environments where the brief might change, and the path forward isn't always clear.

_Compensation Information:

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• Base salary range: $110,00 - $150,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply! LI-CE1

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.