Interaction Designer

On behalf of UKRI, we are looking for an Interaction Designer (Inside IR35) for a 6 month contract based Remote (Occasional travel to Swindon Office).

You’ll work on user centred design activities with a user researcher and content designer.

The initial focus is on digital transformation projects, however the demand for interaction designer is growing across UKRI as the benefits of UCD is gradually becoming more widely understood.

You'll be working in a multidisciplinary agile team, where you’ll be leading on the planning and delivery of interaction design activities for the team. You’ll have a lot of autonomy and support from the team, as well as the UCD Lead. The team uses Confluence, Jira, Slack and Miro to collaborate with teams. Design Operations is maturing, and we use Figma extensively.

As an Interaction Designer, your main responsibilities will be to:

• Advocate appropriate strategies for research, test and design to enable ongoing service improvements.
• Prototype user journeys using Figma and low-fidelity methods.
• Manage and mentor designers from across UKRI to promote quality, best practice and continuous improvement.
• Drive the User experience process and its implementation across UKRI services.
• Generate feedback and insight to build a clear picture of the service users and deliver solutions that meet their needs.
• Support product owners by translating user insights into features and actions to iteratively improve services.
• Contribute to UKRI’s design system and the wider GDS community, helping to shape best practice across teams and government services.
• Collaborate with supplier and contract team members to align UX activities with wider service plans.

Essential:

• Experience prototyping in Figma.
• Experience delivering Discovery, Alpha and Beta phases in multi-stakeholder environments.
• Experience iterating live digital services.
• Experience working across pre-development and development phases in multidisciplinary teams to ensure user feedback is iterated into the service.
• Experience producing strong UX outputs - personas, user journeys, user flows, wireframes, mock-ups, designs and prototypes.
• Agile collaboration: balancing user needs, business goals and technical constraints.
• Usability and accessibility testing, including with Assisted Digital Needs groups.
• Experience working with suppliers, contract team members and ability to work within constraints and assess risk implications.

Desirable:

• Experience of UK GDS service design patterns and standards.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, UKRI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Commitment

UKRI guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different"