_The Manager, Marketing Operations plays a strategic operational leadership role in leading creative operations and event operations for critical marketing initiatives. This includes streamlining marketing processes, enhancing productivity, advancing marketing priorities, and driving innovation. This position ensures efficient marketing delivery, optimized resource utilization, and measurable business impact by leveraging advanced tools, including AI-driven technologies. The Manager collaborates across teams to ensure the right work is prioritized and executed correctly, driving the most value through data-driven strategies, fostering creativity and operational excellence while aligning marketing initiatives with organizational goals.

What You’ll Bring To The Role

Lead creative studio operations and serve as key partner to our Creative Director to guide work with in-house creative team and external vendors
Event operations (For PMI flagship events including Global Summit and Global Summit Series)
Manage event vendors in support of Event Experience
Cross org project management both inside marketing (Event Marketing/Sponsorship) and other stakeholder groups including integrated project planning, Executive update cadence, etc.
Lead Global Summit marketing participation/orchestration
Event Budget Management: Support Director in managing the marketing budget tracking and financial accruals in partnership with Finance. Monitor budget utilization, identifying opportunities for optimization and cost-effective strategies. Manage Jira tickets and procurement requirements to ensure a streamlined and disciplined approach to marketing spend.
Streamline Processes: Develop and implement and look for ways to continuously improve efficient workflows and cross-functional coordination to produce high-quality, brand-compliant marketing campaign assets.
Collaborate Across Teams: Work closely with various departments on critical business initiatives, ensuring alignment and effective communication throughout the project lifecycle.
People Manager: Provide daily direction, mentorship, and support to two direct reports, ensuring alignment with team goals while fostering accountability, collaboration, and continuous improvement. Conduct regular check-ins, offer feedback, and drive performance management, including goal setting, evaluations, and career development.

Role Qualifications

Bachelor’s degree in marketing or related field; MBA preferred
Experience in a strategic and creative environment working with internal resources, as well as external agencies, contractors, and vendors.
10+ years of experience in project management within the marketing space
Excellent communication, collaboration, presentation, and negotiation skills
PMP certified preferred or demonstrated pursuit of PMP and qualifications to test in year.
Project Management: Lead and coordinate multiple creative projects, ensuring timelines, budgets, and quality standards are met; utilize data-driven tools to track progress and resource allocation.
Creative Process Optimization: Streamline workflows to enhance efficiency, reduce turnaround times, and continuously improve based on performance metrics.
Cross-Department Collaboration: Align creative efforts with business goals through partnerships with marketing, sales, and product teams; manage relationships with external vendors to deliver quality results on time and within budget.
Event Production: Proven ability to bring together stakeholders, teams, and deliverables to deliver a world class experience managing resources, budgets, risks, and resource allocations.
Quality Control: Ensure all outputs meet brand standards through rigorous review processes and quality assurance measures.
Align with Strategy: Ensure all creative and event op outputs align with strategic objectives, effectively managing resources to maximize impact.
Effective Communication: Ability to adapt verbal and written communication to suit audiences at various levels and foster productive collaboration through facilitation, ensuring alignment and mutual understanding of outcomes, risks, and next steps.
Some travel, possibly up to 15%, conditions permitting. Requirements include ability to travel nationally and globally and may occur over weekends or holidays

What You Can Expect From Us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join Us And You’ll Get

an excellent total package, with compensation and benefits based upon your geographic location.
skill development opportunities, to help you grow now and into the future.
access to a global network, to enrich your professional experience.
flexible options to help balance work time and your time
award and bonus opportunities.

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.