We're a global leader in hospitality software, founded in Poznań, Poland in 2008. We’ve grown to serve over 3,500 customers across five continents, helping hotels and resorts maximize their revenue and guest satisfaction.

We’re passionate about innovation and harnessing the latest technology - including AI-driven solutions - to empower hoteliers. Our award-winning SaaS platform and marketing services are designed to boost bookings, streamline operations, and deliver exceptional guest experiences. At Profitroom, we believe in pushing boundaries, embracing change, and shaping the future of hospitality through technology.

Beware of fake job offers impersonating Profitroom! Read more here.

🔍 Who are we looking for?

We’re looking for an experienced Product or UX Designer to join our UX team.

In this role, you'll focus on improving guest booking journeys – from hotel discovery, through selection and payment, all the way to arrival. You’ll also help us design smarter tools for hoteliers to better manage their properties and guests.

Our UX team is focused on providing the outstanding booking experience matching the outstanding standards set by our hotels.

🚀 Daily activities:

Solve problems and improve user experience, focusing primarily on guest journeys and stay booking flows (B2C), while also strongly supporting product initiatives related to hoteliers and their tools (B2B)
Design user flows, wireframes, and prototypes (from low- to high-fidelity) that bring clarity to user needs and business goals
Collaborate closely in designer-researcher duos, to iterate on ideas, based on user feedback and data insights
Work hand-in-hand with PMs to translate product strategy and analytics into actionable UX improvements and product development
Prepare and facilitate co-creation workshops to explore ideas and solutions
Present your work during our UX biweekly, gathering feedback from the broader product and engineering team (we care about aligning the entire team on new product directions)
Stay up-to-date with UX/UI trends and industry reports to support your design decisions with evidence
Regularly participate in weekly UX team meetings and quarterly planning sessions (on-site at our Poznań office).

🎯 What will help you succeed?

3+ years of experience as a Product Designer or UX Designer
Solid background in e-commerce and/or SaaS product environments
Mastery of Figma and a sharp eye for sleek, modern UI
Deep understanding of layout, typography and visual hierarchy
You follow the best UX/UI standards, especially in e-commerce and booking/shopping flows
Advanced prototyping skills and the ability to independently create complex prototypes and wireflows to convey your ideas
A strong focus on delivering value to both users and the business, with ownership of solutions that align with business metrics and strategic goals
Proficiency in using workshops to define design scope, explore ideas, and align stakeholders around user needs
Demonstrated skill in clearly communicating design rationale to cross-functional teams (Engineering, PM, UX)
Proactive mindset - you identify improvements or innovation opportunities and contribute to product growth without waiting for instructions
Curiosity and openness to use AI tools in your daily practice
Fluent English (C1 level) in speaking and writing

Nice to have:

Experience in the hospitality industry would be awesome!
We enjoy working with individuals who have broad perspectives; additional experience at the intersection of business, research or digital design will be a plus

🏆 What do we offer?

Enjoy Work-Life Balance: Embrace a fully remote and flexible work environment.
Explore the World: Avail annual 'Work with Us, Travel with Us' vouchers.
Grow Your Skills: Access to English language classes along with a dedicated team development fund.
Stay Healthy: Benefit from co-financed life and medical insurance, access sports facilities and receive professional mental health support whenever needed.
Take Time Off: Get 26 days off with a Contract of Employment and 24 days off break with B2B contracts.
Share hospitality: Take 2 extra days off (annually) for CSR activities.
Join Celebrations: Participate in company retreats, events, and wedding & baby packs, benefit from our employee referral program.
Transparent Culture: Experience a flat hierarchy and open communication channels for transparency.
Contract Enhancements: earn up to 18 000 PLN on a B2B contract or up to 15 000 PLN gross under the Contract of Employment.

📩 Ready to join us?

Apply now and be part of a company that’s transforming the hospitality industry!