Solution Owner (Sales and Marketing IT Applications)

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth , protects data, and serves as a critical partner to all departments of PowerSchool.

Responsibilities

Role Overview:

The Solution Owner—Sales IT Applications—is a business technology leader responsible for partnering directly with Sales leadership and teams to deliver high-impact technology solutions that drive revenue growth and operational excellence. Focusing primarily on Salesforce but supporting all sales technology platforms, the Solution Owner is accountable for translating new business initiatives (not routine enhancements) into cohesive, innovative technology strategies, partnering with IT and guiding end-to-end delivery.

Key Responsibilities

• Business Partnership & Initiative Discovery

• Act as the primary IT liaison for Sales organizations regarding new business initiatives.

• Lead discovery sessions to deeply understand business needs, pain points, goals, and success metrics for new programs, products, or sales strategies.

• Develop solution vision statements for new initiatives.

• Solution Design Leadership

• Partner closely with Technical Architects to evaluate solution options, define architecture, and test hypotheses with prototypes or proof-of-concepts.

• Articulate why a proposed solution best fits business objectives and explain why alternative approaches may not (with risks and tradeoffs).

• Ensure alignment of proposed solutions with IT standards, data security, and business priorities.

• Project Ownership and Quality Assurance

• Retain ownership through full initiative delivery: participate in requirements definition, solution validation, user acceptance testing, and change management.

• Monitor project execution to ensure solution integrity is maintained during build, configuration, and rollout.

• Partner with PMs, QA, Admins, Developers, Architects and Sales champions to resolve blockers and ensure successful project outcomes.

• Stakeholder Engagement & Change Advocacy

• Act as the “voice of Sales” within IT, championing the end-user perspective and ensuring user needs remain central through technical and process tradeoffs.

• Drive stakeholder alignment and communications throughout project phases. Maintain transparency on status, risks, and business impact.

Example Decisions This Role Makes

• Recommending the adoption of a new solutions in Salesforce versus extending a legacy tools.
• Defining success metrics for a proposed solution
• Deciding when a project's complexity requires deep prototyping with architects before formal build approval.
• Approving/finalizing critical user stories to ensure delivered solutions truly address the business need—rather than being compromised by technical limitations or scope drift.

Qualifications

Required Skills & Experience

• At least 5 years in IT business analysis, product ownership, or solution management supporting Sales or CRM initiatives (Salesforce experience highly preferred).
• Proven ability to translate complex business problems into structured technology solutions.
• Strong understanding of Salesforce ecosystem, plus awareness of ancillary sales tech (CPQ, marketing automation, data enrichment, forecasting, etc.).
• Collaborative approach to solutioning, with experience working with Technical Architects and cross-functional project teams.
• Superior communication, stakeholder management, and change leadership skills.
• Salesforce Admin certification

Success Profile

This Solution Owner is not just a requirements gatherer—they are a proactive partner with Sales, a strategic technology thinker, and a conscientious end-to-end owner who ensures transformation initiatives deliver real value and impact. They are comfortable challenging assumptions, explaining “why this will or won’t work,” and advocating for quality and adoption throughout the project lifecycle. (edited)

Compensation & Benefits

Compensation & Benefits

PowerSchool Offers The Following Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $125,000 - $168,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.