This position is responsible for designing, developing, and refining hardware components and systems that support Point Broadband’s networks and devices. This role involves collaborating with cross-functional teams to create innovative, cost-effective, and reliable products. This includes integration of acquired voice platforms to system standards and partnering with commercial sales to align commercial product standards. This position also plays a critical role in maintaining product catalogs to ensure seamless deployment, and integration.

Duties And Responsibilities

Essential duties and responsibilities include but are not limited to those listed below:

Voice Product: Lead the deployment and integration of acquired voice platforms to single company standards. Coordinate with 3rd party vendors to ensure superior customer experience and accountability. Subject matter expert for current government voice provider standards.
Commercial Product: Collaborate with commercial sales to review and confirm product standards and capacity evaluation to support new customer product.
Fixed Wireless Product: Develop fixed wireless product catalog and alignment with fixed wireless engineering on customer implementation.
Collaboration & Coordination: Work closely with cross-functional teams including commercial, operations, finance, and engineering to ensure smooth integration of all systems and components.
Documentation: Develop and maintain detailed documentation related to all product offerings, maintain detailed product catalog for all product lines. Maintain a standard product catalog for residential and commercial applications.
Compliance & Standards: Ensure that all systems adhere to industry standards, safety regulations, and company-specific guidelines. Stay up to date with the latest best practices in systems integration and infrastructure management.
Project Management: Manage the deployment of hardware and software components across multiple market distributed networks and/or data center locations, ensuring timelines and quality standards are met.
Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor’s degree in Electrical Engineering, Computer Science, or related field, or equivalent work experience.
Proven experience (3+ years) in systems integration within voice, commercial, and residential fiber-based services.
Strong knowledge of voice and commercial product platforms.
Familiarity with networking concepts and platform-based technologies.
Excellent problem-solving skills and ability to think critically under pressure.
Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
Ability to travel as needed to different markets and/or states.

Preferred Qualifications

Experience working with cloud-based voice platforms
Experience with automation tools and deployment frameworks
Experience working with residential and commercial product development

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to talk and hear and communicate effectively
Required to use hands to type, handle objects and paperwork
Required to reach and hold on to items at chest level or reach above the shoulder
Required to use close vision and be able to focus
Must be able to physically move and set up various computer equipment as required (50 or more pounds)
Some travel may be required

Benefits