As a full-stack product designer, you own the entire feature design lifecycle—from understanding provided business requirements to UX research to design to supporting delivery to usability testing post-launch.
You’ll thrive in a distributed product culture, reporting to the CTO (within our shared services Engineering Team) while closely partnering with business-side product managers to translate business needs into great user experiences. To support your growth, you’ll receive mentorship and process training from a Fractional Head of Digital Product + UX Ops.
This high-ownership role requires exceptional emotional intelligence, communication, and a results-focused mindset. You’ll balance autonomy with collaboration, make smart trade-offs, and drive execution—all while maintaining a positive, solution-oriented approach.
You’re a full-stack product designer who owns the entire feature design lifecycle
○ Own the outcome – You drive feature design from concept to launch, ensuring features meet
business, user, and technical needs.
○ Balance vision and execution – You see the big picture but focus on details, making smart
trade-offs to stay on track.
○ Buy-in and improve processes: You’ll bring a positive attitude, embrace our processes and
design ops, and help evolve them over time.
You thrive as a self-starter within a cross-functional, distributed product culture
○ Work independently, collaborate effectively – Be a self-starter on a lean and growing team, working independently while staying aligned
○ Bridge business and engineering – Partner with business-side product managers to align priorities, advocate for UX, and work with engineers to deliver effectively
○ Prioritize and deliver – Manage multiple initiatives, stay cool under pressure, and drive results. ● You lead with clarity, reliability, and emotional intelligence
○ Communicate with impact – Present with clarity and conviction, align stakeholders, and rally teams to consensus.
○ Build trust through reliability – Be detail-oriented, solution-focused, and always delivering.
○ Balance results with emotional intelligence – Navigate challenges with diplomacy and clarity.

Core Responsibilities

● Analyze business and design requirements

○ Review and annotate BRDs – Assess scope, flag gaps, and clarify with the Digital Product
Manager.
○ Clarify in kickoff meetings – Resolve uncertainties and align expectations with stakeholders.

● Conduct and present design research

○ Analyze user and client data – Review personas, analytics, and usability insights
○ Research and ideate – Analyze competitors and generate concepts through workshops,
storyboards, and mapping.
○ Define strategy – Translate research into user flows, feature lists, and interaction frameworks.
○ Present findings – Advocate for your design strategy and align with stakeholders before design.

● Design new features, moving from wireframes to pixel perfect designs

○ Create Lo-Fi wireframes – Draft quick wireframes and prototypes to test, iterate, and refine
structure.
○ Refine with Mid-Fi designs – Define layout and interactions, while aligning early and often with
stakeholders and engineering.
○ Finalize Hi-Fi designs – Deliver pixel-perfect, dev-ready designs that meet all requirements.

Write functional specification documents and support feature delivery

○ Own functional specs – Write and manage UI and interactive specs, coordinating with product,
engineering, and content.
○ Lead spec kickoff – Align with engineering pre-build to review specs and address questions.
○ Support development – Assist engineers with QA, answer questions, and adjust for feasibility.
○ Analyze post-launch – Review analytics and usability data to identify improvements.

● Contribute to design system and product design ops

○ Manage the design system – Keep Figma updated, synced with code, and integrate new
components.
○ Follow and improve product ops – Adhere to processes, attend ops meetings, and give
feedback.

Qualifications

● Required

○ 5+ years of experience as a Product (UX | UI) Designer
○ Extensive experience in “full stack product design” — including business requirement analysis,
UX design research, usability testing, wireframing, high fidelity design, and writing detailed
product specification documents for engineering
○ Extensive experience in Figma and design system ownership and best practices
○ Experience as a Product (UX | UI) Designer in designing for a B2B2C, SaaS product suite

● Desired