Founded in 2016, Pitted Labs is a leading provider of e-commerce solutions and consultation services for brands on Amazon and other emerging e-commerce marketplaces. We have a proven track record of increasing revenue, profit, and ratings/reviews for our clients by providing excellent service, working hard, having an entrepreneurial focus, and utilizing internal collaboration. We currently serve numerous clients in a variety of industries ranging from grocery to personal care to fashion.

Our company and its associated sister companies are changing the way e-commerce service is provided. From best-in-class strategy, to fulfillment, and growth capital, we are redefining what it means to be a service provider.

Pitted’s mission is to build and serve through authentic relationships and a relentless pursuit of excellence. This candidate will live by and possess the Pitted values of Curiosity, Entrepreneurship, Collaboration, Humor, Selflessness, and Success.

Job Summary

As a Senior Amazon Brand Manager, you will own the strategic direction and performance of high-profile client accounts. You’ll develop and execute comprehensive Amazon strategies, manage cross-functional initiatives, and deliver measurable growth for our clients. This role requires a strong understanding of the Amazon ecosystem, exceptional project management skills, and a passion for building lasting client relationships.

Key Responsibilities

Develop and implement comprehensive Amazon strategies to drive sales growth, profitability, and brand visibility for key client accounts.
Manage end-to-end Amazon operations, including SEO, content optimization, promotions, and inventory planning, while collaborating closely with an Ads Manager who handles the technical aspects of advertising (PPC).
Serve as the primary point of contact for clients, providing strategic insights, performance updates, and proactive recommendations.
Analyze data to identify trends, opportunities, and areas for improvement, delivering actionable insights to optimize performance.
Collaborate with advertising and external creative partners to execute strategies and meet client goals, and coordinate with Pitted Logistics as needed for clients who utilize those services.
Stay ahead of Amazon trends, algorithm updates, and best practices to ensure clients maintain a competitive edge.
Support all team members, fostering a culture of growth, collaboration, and continuous learning.
Prepare and deliver regular performance reports, both written and verbal, to clients, summarizing key metrics, insights, and strategic recommendations.

Qualifications

Bachelor’s degree in Marketing, Business, or a related field. MBA is a plus.
3+ years of hands-on Amazon account management experience, preferably in an agency setting.
Proven track record of driving revenue growth and improving brand performance on Amazon.
Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
Expertise in Amazon Seller Central, Vendor Central, DSP, and advertising platforms.
Exceptional client management, communication, and presentation skills.
Ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment.
Proficiency in Excel, data analytics tools, and project management software.

WHY WORK AT PITTED LABS?

Unlimited PTO
Competitive salary and performance-based bonuses directly tied to the performance of clients managed
Health, dental, and vision insurance 100% covered for employees
Flexible work environment (hybrid/remote options)
Opportunities for professional development and growth
A collaborative, fun, and innovative team culture

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