Senior Software Engineer, Protect (Contract Position)

Who We Are

Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.

Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.

About the Role

We are seeking an experienced Software Engineer to design, develop, and maintain high-performance services and APIs within a cloud-native environment. In this role, you will build applications in Golang and Python, leverage native AWS and GCP services, and deliver production-ready features end-to-end. You’ll collaborate across engineering, research, and product teams while contributing to best practices and supporting critical production systems.

What You’ll Do

• Design, develop, test, deploy, and monitor high-performance services and APIs.

• Build applications in Golang and Python on a modern cloud-focused platform.

• Develop and maintain services leveraging AWS technologies such as Kinesis, DynamoDB, and S3, as well as GCP native services.

• Deliver production-ready code from start to finish with a focus on performance, scalability, and security.

• Review code to maintain quality standards and identify opportunities for improvement.

• Work cross-functionally with software engineers, test engineers, research scientists, and product managers.

• Evaluate emerging technologies and recommend adoption where beneficial.

• Help evolve engineering best practices across the team.

• Participate in on-call rotation, including required night and weekend coverage.

Who You Are

• A strong communicator with excellent verbal and written skills.

• A collaborative teammate who enjoys working across multiple departments.

• A problem solver who thrives on improving efficiency and overcoming technical challenges.

• Proven in delivering stable, secure, and scalable production-quality code.

• Able to develop features with minimal supervision and consistently follow through on commitments.

• Highly aware of cloud scalability impacts when designing and delivering code.

• Resilient, optimistic, and adaptable—even in the face of ambiguity or change.

• Resourceful, innovative, and eager to learn new tools, technologies, and approaches.

• Accountable, dependable, and known for under-promising and over-delivering.

• Comfortable context-switching between diagnosing application issues (Prometheus, Grafana), triaging production problems (Google Logging, Cloud Trace), improving tests, designing new solutions, and writing code.

Your Skill SetMust Have

• 5–7 years of software development experience.

• Experience designing and implementing highly scalable, cloud-based APIs.

• Proficiency in multiple programming languages, including Python and Go.

• Expertise in data structures, algorithms, and concurrency.

• 2+ years of DevOps experience with SaaS service deployment, including CI/CD tooling (Jenkins, GitHub Actions), and working with multi-container environments such as Kubernetes.

• Familiarity with data storage technologies such as Redis and MySQL.

• Knowledge of Docker and container orchestration frameworks (e.g., Kubernetes).

• Experience developing and maintaining services using AWS technologies such as Kinesis, DynamoDB, and S3.

• Strong Linux proficiency.

Nice to Have

• Experience with RabbitMQ and Nginx.

• Comfort writing JavaScript or contributing to frontend tasks.

What’s In It for YouAs a Pindropper, you’ll join a rapidly growing company making technology more human through the power of voice.Within 30 Days, You’ll

• Gain a foundational understanding of product architecture and system design.

• Ramp up on development processes and internal workflows.

• Build relationships across the team.

• Participate in grooming and planning meetings.

• Complete onboarding and New Employee Orientation.

• Tackle your first small bug fix or feature implementation.

Within 60 Days, You’ll

• Actively contribute to team discussions and engineering rituals.

• Begin working on larger projects or features.

• Deliver small code changes through the complete software development lifecycle.

Within 90 Days, You’ll

• Take ownership of tasks coming out of planning meetings.

• Help drive task breakdown during grooming and planning.

• Deliver a major feature design or implementation.

• Teach the team something new—sharing your expertise or insights.

What We Offer

As part of Pindrop, you’ll directly influence our portfolio of products and help shape the future of voice security. We hire exceptional people and empower them to do their best work.

• Competitive compensation, including equity for all employees

• Unlimited Paid Time Off (PTO)

• Remote-first culture

This position is contracted through Alcor BPO.  What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.