User Experience Designer

Who are we?

Photon (www.photon.com) has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies.

About the Role:

We are seeking a talented and passionate Sr. UX Designer exposed to casino gaming and hospitality domains to join our innovative team. As a UX Designer, you will play a pivotal role in crafting exceptional user experiences that delight our customers. You will collaborate closely with cross-functional teams to design intuitive and visually appealing digital products

Responsibilities

Responsible for leading/facilitating design sessions with executive stakeholders, as well as product and engineering.

Conduct user research and analysis to understand user needs and behaviors

Create user personas, journey maps, and other design artifacts to inform design decisions.

Design wireframes, prototypes, and mockups to visualize the user experience.

Collaborate with UI designers to ensure visual consistency and brand alignment.

Conduct usability testing and gather user feedback to iterate on designs.

Stay up to date with the latest UX trends and technologies.

Advocate for user-centered design principles within the organization.

Requirements:

Bachelor’s degree in design, Human-Computer Interaction, or a related field.

5+ years of experience as a UX Designer.

Experience in Gaming industry (Casino gaming) / Hospitality industry is mandatory.

Strong proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.

A deep understanding of user-centered design principles and methodologies.

Excellent communication and collaboration skills.

A portfolio showcasing your design work, including user research, wireframes, prototypes, and visual designs.

Customer Communication

Effectively listen to customer needs, concerns, and feedback. Understand and respond to customer emotions and perspectives.

Communicate complex technical concepts in a clear and concise manner. Build strong relationships with customers based on trust and reliability.

Identify and resolve customer issues promptly and efficiently. Keep the customer informed about project progress and potential issues.

Cross-Functional Team Coordination

Work collaboratively with teams from different functions (e.g., development, design, marketing).

Identify and manage dependencies between teams and resolve conflicts and disagreements

Align teams towards common goals and objectives through regular communication

Ensure shared understanding of project requirements and goals.

Preferred Qualifications:

Experience with A/B testing and data-driven design.

Knowledge of front-end development (HTML, CSS, JavaScript).

Experience working in an Agile development environment.

A passion for creating beautiful and functional user experiences.