Laboratory Supervisor
Bothell, WA
Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere.
Our dedicated team of about 14,000 employees worldwide, pioneers scientific technologies for better detection, imaging, and informatics to help our customers work to create healthier families, improve the quality of life, and sustain the well-being and longevity of people globally.
If you are seeking a meaningful, impactful, and stimulating career, look no further.
Job Summary
The role will primarily be based on-site, at a customer in the pharmaceutical industry. The Scientific Services Leader is responsible for the management of the TGeneral Lab Services team. This leadership role is designed to provide supervisory support as well as drive process improvements and growth within the customer’s organization. This individual will report to the Service Manager.
Job Responsibilities
Lead the Scientific Services team to ensure the delivery of uninterrupted service to the customers in the lab. To accomplish this, the individual must drive operational excellence by strategically managing resources as well as identifying areas of improvement.
Act as first-line supervisor to team members and provide coaching, performance review, and other administrative functions. The leader will also interface with key customer contacts to ensure KPIs are being hit and customer satisfaction is at a high-level.
Identify areas of growth within the existing customer program and support outside activities to promote the overall expansion of the program as needed.
Provide support and basic oversight for other customer sites which may include some regional travel.
Serve as the Subject Matter Expert for all Scientific Services activities.
To work with Customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
To work in collaboration with Customer line safety reps to ensure a high level of safety is maintained in the lab.
Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
To Coordinate periodic review of Service Level Agreement contracted tasks with all relevant groups (i.e. Customer lines, Technical Laboratory Services and management).
Responsible for the coordination of training.
Attend floor/building oversight meetings.
Facilitate weekly team lead meetings/daily huddles.
Participate in the interview panel for all SSV hires.
Perform other reasonable duties as deemed necessary.
To provide a general induction/orientation for new members of staff and visitors.
Ability to travel regionally on occasion; <10%
Basic Qualifications
Preferred Qualification
Physical Demands
Working Environment
Benefits to working for PerkinElmer:
Committed to innovation which creates value and positive outcomes for our customers.
Our people are the fuel to our company’s success