About the Role
This is a hands-on, strategic role where you’ll help shape company’s user experience across our consumer platform and financial technology products—transforming challenging user journeys into empowering, intuitive solutions.
We’re seeking a Product Designer who:
- Thrives in solving complex, high-stakes problems with elegance and clarity.
- Understands how to design for both emotional resonance and financial decision-making.
- Can balance the needs of a B2C audience with the constraints of regulated financial technology products.
In this role you will:
- Design end-to-end product experiences for our consumer and financial technology offerings—from research and ideation to execution and refinement.
- Partner with product leads, engineers, and care experts to uncover and solve user needs in the care and financial planning journey.
- Use user research, usability testing, and data insights to drive design decisions.
- Create wireframes, prototypes, and high-fidelity UI designs that balance emotional design with financial clarity.
- Champion design excellence and accessibility, ensuring our products feel approachable while meeting the highest usability standards.
- Help evolve our design system to ensure consistency across D2C and fintech touchpoints.
Requirements:
- 5+ years of product design experience, with strong skills in both visual and interaction design.
- Must have a proven track record designing for D2C digital products with gamification —experience in financial technology or other regulated industries (such as mobile banking, e-wallets, insurance portal, payment platforms, etc.)
- An independent problem solver who can take projects from concept to launch, producing elegant solutions for complex challenges.
- Strong communication and storytelling skills—able to translate complex ideas into simple, emotionally resonant user experiences.
- A collaborative leader who can guide and inspire others, championing inclusion and equity in design.
Work hours: Mid-shift (4:00 PM to 1:00 AM)
Work set-up: 100% Work from Home