Product Manager (Payroll)

Summary:

• Job Title: Product Manager (Payroll)
• Job Status: Full Time
• Location: 100% remote
• Compensation: Salaried (Exempt)
• Position Type: Direct Hire, note, this is not a contract role
• Pay Range: $132,500 - $155K based on experience
• Core Hours: 9 am - 5 pm ET, hours may vary based on business needs throughout the year

We’re looking for an exceptional Product Manager to elevate and evolve Patriot’s Payroll product. The ideal candidate brings hands-on experience managing payroll products and the ability to think strategically about where payroll needs to go next. You’re a great listener and communicator who can balance customer needs, business goals, and regulatory constraints—while setting a clear vision for the future of payroll at Patriot.

This role goes beyond keeping payroll running smoothly. You’ll help define the roadmap, identify opportunities for meaningful innovation, and ensure our payroll platform continues to scale with our customers. While this role does not require deep technical expertise, it does require strong payroll domain knowledge, sound product judgment, and comfort leading product strategy.

Let Us Introduce Ourselves

We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.

What We Believe In

Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters.

Our team lives by six core values that guide how we work, build, and serve:

• Be Customer Obsessed: We start with our customers and work backward to deliver exceptional value.
• Lead With Speed: We move fast, take smart risks, and stay ahead by acting boldly.
• Don’t Cut Corners: We own our technologies and operations to deliver a high-quality, end-to-end experience.
• Create a Better Us: We simplify, automate, spend wisely, and continuously improve.
• Follow The Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree.
• Grow, Be a Leader: We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team.

If this sounds like a place where you’d thrive, keep reading—your next opportunity might be here.

What You’ll Be Doing:

Setting product strategy and vision: Define and communicate a clear product vision for payroll that aligns with Patriot’s mission and business goals. Identify opportunities to modernize payroll workflows, simplify compliance-heavy experiences, and anticipate how customer needs will evolve over time. Translate long-term strategy into actionable roadmaps and near-term priorities.

Working closely with your Development and Design team: Ensure upcoming work is clearly defined and aligned with both short-term delivery goals and long-term product direction. Communicate the why behind decisions, help teams understand payroll-specific constraints, and identify opportunities to reduce recurring customer issues while maintaining accuracy and compliance.

Developing a deep knowledge of the Customer: Engage directly with customers to understand how payroll impacts their business operations today, and how it should work in the future. Partner closely with Support, Stakeholders, and Training teams to identify persistent pain points and uncover opportunities for differentiation through better workflows, automation, or guidance.

Developing a deep knowledge of the Data: Define and track success metrics to evaluate payroll features and strategic initiatives. Use data to understand customer behavior, validate assumptions, and measure whether changes are improving accuracy, efficiency, and customer confidence. Leverage insights to guide prioritization and iteration.

Developing a deep knowledge of the Business: Build a strong understanding of Patriot Software’s payroll operations, compliance responsibilities, and cross-functional workflows. Partner with stakeholders across Sales, Marketing, Legal, Compliance, Training, and Customer Support to ensure payroll strategy aligns with business objectives and regulatory realities.

Developing a deep knowledge of the Industry: Stay ahead of payroll regulations, tax changes, and industry trends. Monitor how competitors and adjacent platforms are evolving payroll experiences. Use this insight to help shape Patriot’s long-term payroll roadmap and ensure our product remains trusted, competitive, and forward-looking.

AI Mindset: Use AI tools to work more efficiently—researching regulations, analyzing patterns, synthesizing customer feedback, or drafting product artifacts. Explore responsible ways AI could improve payroll workflows, reduce manual effort, and provide smarter guidance to customers and internal teams.

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

What You’ll Need:

• 5+ years in a SaaS Product Manager role
• Direct experience as a Product Manager working on payroll products
• Strong understanding of payroll concepts, workflows, and compliance requirements
• Experience setting product strategy, defining vision, and translating it into executable roadmaps
• Experience collaborating with development, design, and QA teams
• Working knowledge of Agile software development lifecycles and SaaS release management
• Proven record of delivering successful product launches and evolving products through iteration
• Strong analytical and problem-solving skills, with the ability to interpret data and user feedback
• Comfort using AI tools in your day-to-day work and curiosity about how AI can enhance payroll experiences
• Self-directed, organized, and comfortable owning outcomes
• Strong interpersonal skills—empathetic, collaborative, and customer-focused
• Open-minded, humble, and a team player
• Excellent writing and communication skills

Remote Work Requirements:

• Consistent, reliable high-speed internet access
• Dedicated, quiet workspace free from distractions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location & Commitments

• Full-time, direct-hire, 100% remote role
• Open to candidates legally eligible to work in the United States
• Not open to applicants residing in: Alaska, California, Hawaii, Washington D.C.
• Core hours: typically 9 am–5 pm EST, Monday–Friday
• Some flexibility is required during busy seasons or critical “right-now” moments

Equal Opportunity

Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

More Reasons to Love Patriot

Great products start with great people—which is why we invest in our team so they can do their best work. In addition to a culture that encourages innovation and ownership, our full-time employees enjoy a comprehensive suite of benefits that help our team thrive inside and outside of work.

Are you ready to take the next step in your career?