Job Description
About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
Key Responsibilities
- Project Operations & Scrum Mastery
- Workflow Management: Own the daily rhythm of the team. Ensure the project stays on schedule, deadlines are respected, and developers are working on the correct priorities.
- Ceremony Facilitation: Lead Daily Stand-ups, Sprint Planning, and Retrospectives to keep the team aligned, motivated, and moving forward.
- Unblocking the Team: Proactively identify and resolve non-technical hurdles (scheduling, requirements clarity, etc.) so the developers can stay focused.
- Quality Assurance (QA) & Delivery
- Testing & Validation: Act as the final gatekeeper for the team. You will perform functional testing on the LWC interfaces and system features to ensure they meet the business requirements.
- Eye for Detail: Spot UI inconsistencies, broken links, or logic errors before the work reaches the stakeholders.
- User Acceptance (UAT): Coordinate with business users to ensure that the team's output is exactly what was requested.
- People Leadership & Accountability
- Performance Oversight: Ensure the developers are doing their jobs, meeting their daily commitments, and following the team's internal standards.
- Team Health: Manage and mentor mid-level developers, fostering a culture of high accountability and clear communication.
- Architect Liaison: Work closely with the Certified Technical Architect to report on project status and ensure the team is following the provided roadmap.
Required Skills & Qualifications
- Experience: 5+ years in a leadership role (Team Lead, Scrum Master, or Project Manager).
- Agile Expertise: Advanced knowledge of Agile/Scrum methodologies. You should be highly skilled at managing backlogs and sprint cycles.
- Salesforce Basics: A foundational understanding of the Salesforce platform (e.g., how to navigate the UI, what a "Flow" or "Object" is). High-level technical knowledge is not required, as the CTA handles architecture
- English Communication: Superior English communication skills. You must be able to provide clear, candid feedback to the team and concise updates to leadership.
- Leadership Style: A "get-it-done" attitude. You take pride in a project that is organized, on time, and high quality.
Work Location
- Home-based
- Should have strong internet connection (minimum of 20 mbps)
- Should have own Laptop/PC (minimum of i5 8GB RAM)
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.