Lead Product Designer

About Us

Outsourced is a leading outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices around the world.

Ready to be part of our journey?

The Role

We’re looking for a Lead/Principal Product Designer to join our Product team and help shape the next evolution of the platform. This is a broad, end-to-end role spanning product design vision, systems design, research, and hands-on execution across our full portfolio of products. In this key position, you’ll design intuitive and engaging journeys that define the event experience and advance our mission to “Bring people together for the magic of live events.” The ideal candidate is a proactive, strategic designer who thrives on driving work from early concept through delivery. As a core member of our product teams — collaborating with Product Management and Engineering — you’ll define elegant, scalable, and impactful experiences that balance user needs, business goals, and technical realities. Beyond product delivery, this role plays an important part in evolving our design system, team processes, and overall design culture, helping the team work with greater consistency, creativity, and craft.

What You’ll Do

• Define and communicate a design vision and strategy that elevates the user experience, strengthens premium brand offering, and aligns with product strategy and business objectives.
• Lead end-to-end design for major product initiatives across mobile and our event management tools, from discovery through delivery in strong collaboration with Product Managers and Engineering.
• Mentor and elevate other designers, fostering a culture grounded in creativity, collaboration, and user-centered thinking.
• Champion design excellence across the company by advocating for the value of design in product and business outcomes.
• Present design concepts and strategic direction to leadership, cross-functional teams, and clients with clarity and influence.
• Maintain a focus on accessibility, performance, and usability standards, ensuring every interaction meets a high bar of quality.
• Evolve and expand design system, defining principles, patterns, and components that scale across use cases and brands.
• Lead or collaborate on user research and usability testing to validate hypotheses and guide design decisions.

What You Bring

• 7+ years of professional product design experience including end-to-end ownership of large features or product areas, with at least 2 years in a lead/principal role.
• A portfolio demonstrating strong UX and visual craft across mobile and web applications.
• Minimum 2+ on mobile apps.
• A proven ability to take ownership from concept to delivery, leading design work that drives measurable product and business outcomes.
• Deep understanding of user-centered design principles, translating research and insights into intuitive, engaging, and scalable experiences.
• Experience shaping and evolving design systems that support flexibility, consistency, and long-term maintainability.
• Strong grasp of native iOS and Android design standards, accessibility requirements, and performance considerations.
• Skilled at cross-functional collaboration, building trusted partnerships with Product, Engineering, Delivery teams and other stakeholders to move ideas from strategy to execution.
• A track record of mentoring and elevating other designers, fostering growth through constructive feedback and creative empowerment.
• Excellent communication and storytelling skills — able to articulate design rationale and influence at all levels of the organization.