Salesforce Marketing Cloud Consultant

OSF is a global AI-powered digital transformation leader, a trusted advisor and collaborator, helping businesses embrace digital innovation and stay competitive in today's rapidly evolving digital landscape. As Salesforce award winners for multi-cloud innovation (and a member of multiple Salesforce Partner Advisory Boards), OSF Digital seamlessly guides organizations through their entire digitalization journey. Our expertise, guidance, and support enable global clients to leverage sophisticated technology to improve business processes, enhance customer experiences, and drive growth.

We are seeking an experienced Salesforce Marketing Cloud Consultant to join our team remote from Spain or Portugal.

Job Description:

• Engage with clients to understand their marketing processes and identify Salesforce Marketing Cloud and Pardot needs.
• Analyze client requirements and marketing challenges to recommend tailored Salesforce solutions.
• Provide expertise on Salesforce Marketing Cloud and Pardot functionality, features, and potential limitations.
• Design and present Salesforce solutions to stakeholders, clearly articulating the benefits and strategic fit.
• Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen solutions.
• Oversee the customization and configuration process of Salesforce Marketing Cloud and Pardot to meet client specifications.
• Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce Marketing Cloud and Pardot.
• Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
• Stay current with the latest Salesforce trends and innovations to provide informed recommendations.
• Document all consultancy activities, including client interactions, recommendations made, and feedback received.

Requirements:

• Proven experience as a Salesforce Marketing Cloud Consultant, Business Analyst, or similar role in IT or software consulting.
• Pardot knowledge/experience is mandatory. Hands-on experience with Salesforce Marketing Cloud, Pardot, and documentation.
• Familiarity with software deployment and project lifecycle management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
• Ability to translate complex technical information into understandable terms for non-technical clients.
• Strong organizational skills with the ability to manage multiple clients or projects simultaneously.
• Solid level of English.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.