Principal Software Engineer, SaaS Observability Engineering

Job Description

What do we do?

The SaaS Observability organization’s mission is to deliver the best observability service to Oracle’s SaaS engineering organizations in a unified, end-to-end manner.

The backend engineering is responsible for building and operating a set of microservices built in Golang and running on Kubernetes, and also orchestrating the cloud infrastructure. The services provide the large-scale telemetry ingestion, metrics, logs, and traces databases, and APIs and alerting, and based on our home-grown codebases and the popular open source projects (such as OpenTelemetry, Mimir, Loki, and Tempo), and integrated with the dashboarding services such as Grafana and the data lake and analytics solutions. The backend services are multi-tenant, highly available, deployed in lots of cloud regions globally.

We are serving thousands of SaaS engineers and dealing with massive volume of telemetry data and queries, and it’s crucial that we keep improving our performance, reliability, and do it more efficiently.

We're looking for a senior level engineer with a strong distributed systems background to lead the SaaS Observability backend development and operations.

As a team, we are global, and embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software.

What are we looking for in you?

• Passion for the service reliability, performance, and availability.
• Focuses on product quality and customer satisfaction.
• Experiences with Golang and have built and operated Go based microservices.
• Experience with deploying and operating microservices on Kubernetes.
• Experience in building and deploying software on any one of the cloud providers like OCI, AWS, GCP, or Azure.
• Experience with being on-call and performing operational/SRE tasks.
• Experience in delivering projects from gathering requirements to shipping the product to customers.
• Experience with guiding and mentoring team members.

Bonus points:

• Been a power user of Grafana and Prometheus in operational roles.
• Experience with open-source software.

Career Level - IC4

Responsibilities

What you will be doing?

• Drive technical and engineering projects in our organization.
• Influence the technical roadmap. Drive innovations from ideation to adoption.
• Drive system design. Create design documents, collaborate within and across teams.
• Work with your team to deliver new features, then use the results to iterate and improve.
• Build and operate mission critical systems. Own their reliability, performance, and availability.
• Participate in on-call rotations.
• Mentor and support other team members.
• Strive to become a subject matter expert for backend services and their codebase.
• Gain a deeper understanding of our services and customers.
• Working closely with the other teams and organizations.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 - $223,400 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.