Manager, Support Engineering

Job Description

As Oracle Health continues to grow & expand our service in the International Market, we are dedicated to transforming healthcare through innovative data solutions, with a clear vision and purpose. Our mission is to support our clients in the region to improve the health and well-being of the communities they serve through innovative and effective healthcare solutions. We are seeking a dedicated and experienced Healthcare Data and Analytics Manager to join our team and help drive our data-driven initiatives.

The Healthcare Data and Analytics Manager will be responsible for building and growing the team of analytics professionals, building a strong analytics data driven culture, establishing strong experimentation, dashboarding and insights competencies, collaborating with various departments, and ensuring the integrity, accuracy, and security of healthcare data and through that deliver outstanding business outcomes. This individual should be an experienced industry leader with skills in leveraging multiple current technologies, while expanding his/her knowledge on emerging technologies for different projects. The ideal candidate will have a strong background in data analytics, healthcare systems, and management.

Key Responsibilities:

• Data Management and Analysis:

• Oversee the collection, storage, and analysis of healthcare data.

• Ensure data integrity, accuracy, and security in compliance with relevant regulations.

• Develop and implement data governance policies and procedures.

• Team Leadership:

• Lead and mentor a team of data analysts, data engineers and data scientists.

• Provide training and support to team members on data analytics tools and methodologies.

• Strategic Planning:

• Collaborate with various internal & external stakeholders to develop and implement data-driven strategies.

• Identify opportunities for using data analytics to improve clinical outcomes and operational efficiency.

• Develop and monitor key performance indicators (KPIs) and metrics.

• Reporting and Visualization:

• Create comprehensive reports and dashboards for various stakeholders.

• Communicate findings and insights effectively to non-technical audiences.

• Collaboration and Communication:

• Work closely with IT, clinical, and operational teams to understand data needs and provide solutions.

• Foster a data-driven culture within the organization.

• Continuous Improvement:

• Stay current with industry trends, best practices, and emerging technologies in healthcare analytics.

• Implement continuous improvement initiatives to enhance data analytics capabilities.

Responsibilities

• Required experience:

• Bachelor’s degree in data science, Statistics, Health Informatics, Computer Science, or a related field.

• Minimum of 5 years of experience in data analytics, with at least 3 years in a healthcare setting.

• Proven experience in managing and leading a team.

• Preferred Qualifications:

• Advanced degree (Master’s or Ph.D.) in a relevant field.

• Certifications in healthcare data analytics or related areas.

• Experience with machine learning and predictive analytics.

• Familiarity with healthcare regulations and compliance requirements.

• Expectations:

• Willing to travel as needed

• Willing to work addititonal or irregular hours as needed and allowed by local regulations

• Skills:

• Proficiency in data analytics tools such as SAS, SQL, R, Python, Tableau, and other relevant software.

• Strong understanding of healthcare data, including EMR/EHR systems, claims data, and clinical databases.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.

• Knowledge of healthcare regulations and standards, such as HIPAA.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.