Senior Product Designer

Here at Optum, we have a fantastic opportunity for a Senior Product Designer to join our highly capable and talented Product Experience & Design function on a rate contract inside IR35 until the end of December 2025.

Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, you will play a significant part in driving the success of modernising our flagship primary care product, EMIS Web. This role will see you have a focus on the end-to-end user centered design process for the technical integrations of our products.

We are looking for a Senior Product Designer with a passion for securing structure and optimised user flows within complex product suites. Collaboration is key at Optum; you will work closely with other Product Designers, User Researchers and stakeholders to shape the end experiences for our healthcare professionals.

If you want to be part of a company where you are valued, what you do genuinely makes a difference and have the opportunity to design user centered experiences within products, then apply today!

What you’ll do

As a Senior Product Designer, you will be involved in every aspect of the PXD process, we want you promote a user centred and evidence-based approach to product design.

Within this UX position, you will collaborate with our product, clinical and engineering teams to understand business and user needs. We would look to you to discern how back end data sets and technical integrations impact end user task flows.

We’re looking for collaborators who can represent the user at all times with stakeholders whilst working in an agile framework.

Other key responsibilities and accountabilities will include:

• Develop user journeys, sitemaps, task flows, storyboards, wireframes and prototypes in order to communicate interaction and design ideas, as well as validate assumptions and solutions with users, business and technology.
• Run effective discovery/design workshops with internal and external stakeholders. Occasionally, this may require in-person workshops at our office locations in Leeds or London.
• Identify the types of UX activities and deliverables required for specific requirements
• Partner with Product Managers & Owners to align UX best practice into agile processes.

Who you’ll be

We need you to be an experienced Product Designer with a passion for focusing design solutions on end user needs. You will be able to demonstrate experience in the discovery and ownership of the end-to-end design solutions in your career. With experience with information architecture, you will have the ability to drive optimised user journeys across multiple software platforms.

Technical and professional skills we are looking for you to demonstrate include;

• Expert Figma user – able to deliver artefacts which help with both usability testing, technical validation of concepts and stakeholder visualisation of solution. The role will also require using a shared Design system to deliver hi fidelity designs and working prototypes on occasions.
• Confident story teller – the ability to clearly communicate design decisions based on user and other relevant insights
• Excellent analytical and problem solving skills.
• Experience in B2B industries or exposure to designing SAAS based products.

If this sounds like something you are interested in, apply today!

Equality, Diversity, and Inclusion

At Optum, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.

Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.