Manager, Engineering - Customer & Application

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.4/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2026 Best Places to Work in Chicago.

About The Role

You’ll lead our cross-functional Customer & Application team, which owns the user experience of prospective customers from their first visit through a submitted application. It’s the front door of our business and the initial source of truth for many downstream systems, making your team a central coordination point across Engineering, Product, and Quality Assurance.

This is a hands-on role for a leader who cares about full-stack software engineering, from React front ends to event-driven microservice back ends, and cross-team systems thinking that ties it all together.

What You’ll Own

• Leadership of the cross-functional team, directly managing software engineers while leading a delivery team that also includes SDETs a Product Owner, and a Security partner
• Partnership with Product Management on roadmap and priorities, balancing business outcomes with technical health and maintainability
• Delivery of the roadmap from solutioning through to validation, including new product lines and migration from legacy to new platforms
• Adoption of Agile processes and SDLC optimizations, driving continuous improvement in coordination with other teams and stakeholders
• AI Acceleration, expanding utilization of existing tools and piloting new tools to measurably improve engineer productivity and team throughput
• Mentorship and growth of your engineers in an inclusive, psychologically safe team culture where everyone is growing and thriving in their careers
• Coordination between other development teams and shared services teams including Platform and Security.

What You’ll Bring

• 10+ years of experience in software engineering and 4+ managing engineers; still comfortable in the code and familiar with CI/CD pipelines
• Hands-on experience with AI coding tools in production workflows and informed views on AI in regulated financial services
• Track record leading teams whose success depends on tight cross-team coordination and high quality delivery
• Strong full-stack background with some combination of Java, Ruby, Javascript, and React and experience with microservice-based architectures on AWS or GCP
• Fluency with Agile delivery, preferably with scaled models such as SAFe
• Positive attitude and exemplary communication skills
• Demonstrated experience mentoring and developing engineers
• Experience as an Agile Scrum Master / Team Coach on a cross-functional team is preferred
• A thoughtful people leader: mentorship, equitable calibration, conflict resolution, sponsorship of underrepresented team members

Reports to: VP, Engineering

Job Level: Manager

Total Rewards And Benefits

At OppFi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.

Compensation Range

$148,000 - $220,000 USD

EEO Statement

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at recruiting@oppfi.com.

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/.

The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.