Data Analyst Co-op (2023)

Coop Preferred : 8 months Internship starting January 2023

Location: At Opencare, we are a remote first organization. Our home city is Toronto, however, we are open to applicants in accredited post secondary educational institutions across Canada.

Before you read any further: Our strength at Opencare relies on the diversity of perspective that we work hard to craft on our team. We are all solving the same set of problems from our own unique lenses, and this is fundamental to our success as a business.

Experience means something different to each of us and your unique combination of skills, passions and experiences makes you a valuable asset to our team. So whether you are in your first year of school, final year of school, or have recently graduated, please consider applying!

Opencare’s Mission:
To reinvent how dentists run their practices, so they can focus on what matters most: providing exceptional patient care.

Running a dental practice is becoming more and more complicated every year. At Opencare, we believe that dentists shouldn't have to worry about managing their practice, which frees them up to prioritize world class patient care experiences. After all, we live our most important life moments, from laughing and smiling to eating and talking, through our mouths.

Yet for such an important part of our body, the thought of visiting the dentist instills fear and confusion in most people. We want to change that. Through the Opencare marketplace, we are enabling dentists to connect with new patients, streamline their day-to-day operations, and manage their billing seamlessly. All of this frees up time and energy that can be dedicated to helping patients understand and improve their oral wellness. We believe that people reach their full potential at work when they are happy and healthy outside of work. You can learn more about our culture and what we do at Opencare here.

Our Data Team’s Vision:
Our Data Team is driven by providing meaningful insights across the business that will accelerate our growth. Our Analysts and Data Scientists work on problems that dive deep into understanding how our customers behave and how we can serve them better because we know that when we can help someone find a great dentist and prioritize their mouth wellness it’s a win-win-win. This means that our team is focused on big problems like supply / demand balancing, multi touch attribution across multiple channels both online and offline, understanding the impact of complex communication flows, quantitatively scoping the opportunity of new product features and testing the impact of these features through experiments so we can take actionable insights for future iterations.

How will you help us get there:
As a Data Analyst at Opencare, you’ll be working closely with the Data Scientist to support multiple teams by creating actionable insights, querying off our full data stack, and building data pipelines to automate how we report all of our data sources. As a cross functional team member, you will have the opportunity to understand the business through multiple perspectives and understand the value and impact of key initiatives across the organization.

Your primary role will be to:

• Delivering insights to help answer key business questions and assess the potential impact of various features we can build
• Analyzing the behaviour of our users and figure out how to apply these behaviours
• Assisting with creating complex models to help predict key business metrics, and using these to influence our decision making
• Partnering with all areas of the business to dive deep into our mature data infrastructure to really get a firm grasp of the levers that impact the business
• Assisting with navigating through our complex data set to distill key insights, inform rapid and iterative experimentation, and drive critical business decisions
• You will also collaborate with other cross functional team members and departments to broaden your understanding of our business model and user lifecycle.

Skills and attributes we are looking for in a successful candidate:

• A passion for solving real-world business problems and for taking abstract problems and creating data-driven solutions that can be implemented by the whole company
• Working knowledge (preferred) OR educational experience with SQL and Python
• The exceptional ability to communicate the results of your analysis in dashboards and written and verbal reports
• Sound judgment when balancing multiple priorities and deadlines
• Organizational skills and being capable of using/finding the right resources to make work more efficient
• Eager to learn from others and grow your skills in the data world!

Bonus skills and attributes that will help you stand out:

• Experience with Looker and/or other data visualization tools (Power BI, Tableau, Mode, etc.)
• Experience in building machine learning algorithms and productizing it into a live application
• Previous experience at a fast pace growth environment

Here at Opencare, we offer 4, 8, and 12 month paid internship terms. Please state in your application which length of term best suits you!

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you require assistance or an accommodation due to disability during the interview process, please inform your Talent Partner.