Design Program Manager

At OP, we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. We are looking for a Design Program Manager to support design operations for the Design team, a fast-paced, high-intensity, high-visibility, and high-impact team. The team creates dynamic and interconnected spaces that elevate social experiences. As part of this exciting team, we’re empowering creators to build these spaces.

Design Program Managers are connectors and problem solvers. By supporting the various aspects of the product teams, you will enable teams to focus their time on designing, building, and shipping products. You will improve team communication and collaboration and remove roadblocks. Finally, you'll utilize a full range of organizational and demonstrated track experience in communicating with customers to drive positive impact. You will help keep our teams on track, execute specific design initiatives intended to grow team health, subject-matter knowledge, and team impact, and you'll have an opportunity to work with cross-functional teams as you establish great ways of working together.

The ideal candidate has experience working with product teams from road mapping to delivery, with a minimum of 5 years in project or program management. They should be self-motivated and able to operate independently, with a track record of creating impactful programs that drive change. Additionally, they should have experience using data to identify problems and communicate solutions with measurable results.

Responsibilities

• Drive product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts.
• Prioritize, assess tradeoffs, propose clear solutions, and communicate effectively.
• Define and manage initiatives that improve product team efficiency and impact.
• Facilitate meetings to drive progress against goals and objectives and establish clear next steps and owners while resolving blocks that impede progress.
• Proactively assess risk, raise flags, and resolve issues before they become problems for the larger team(s).
• Support the management team with effective and appropriate team communication, proactive problem-solving, and information distribution.
• Define and measure the impact of programs and initiatives both qualitatively and quantitatively.
• Collaborate and establish relationships cross-functionally with product management, engineering, product design, user research, and content strategy to ensure a smooth product development process.

Minimum Qualifications

• Minimum of 5-7 years of experience in any type of software product management role (Game design or tools design).
• Strong knowledge of G-suite and Figma.
• Excellent communication skills; background in facilitating planning, road mapping, strategy, and meetings.
• Experience with escalations, conflict resolutions, and assessing tradeoffs of deadlines.
• Good understanding of the product development process.
• Experience working with product teams or programs from road mapping through delivery. Being able to technically communicate with engineers.
• A track record of operating under your initiative with little oversight and ensuring everything is in alignment.
• Experience creating appropriate programs that drive impactful change.
• Be able to use data to identify problems and communicate solutions with measurable results.
• Experience in AR/VR and MR is highly preferred.

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About Us

OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.