Senior Product Designer

Position Title: _Senior Product Designer

_Department: _Product

_Reports To: _Sr. Director Product Design_Job Type: _Full-time

_Location: US, _Remote

_One Inc is a rapidly growing InsurTech digitizing inbound and outbound payments for the Insurance space. It’s an exciting time to join a private equity backed, market leader experiencing significant year over year growth. Our employees are shareholders and are core to our people first culture. Our core values are simple yet powerful - #risetogether, #woweveryone, #thinkbigworksmall and #ownit . Learn more about joining our team at www.oneinc.com.

Overview

We are looking for an experienced Senior Product Designer with a strong background in designing Software-as-a-Service (SaaS) products, ideally within the Fintech industry. You will play a pivotal role in crafting end-to-end user experiences, from ideation to execution, for complex financial tools and platforms. Reporting to our Head of Product Design, you’ll collaborate closely with product managers, engineers, and stakeholders to deliver designs that balance user needs, business goals, and technical feasibility. Your proven track record of success in SaaS and Fintech will help drive our product vision forward.

Key Responsibilities

• Product Design Ownership: Lead the design process for new features and enhancements, creating wireframes, prototypes, and high-fidelity designs that solve real user problems.
• User-Centric Approach: Conduct user research, usability testing, and feedback analysis to inform design decisions and ensure exceptional user experiences.
• Cross-Functional Collaboration: Partner with product managers, developers, and other stakeholders to define requirements, iterate on designs, and ensure seamless implementation.
• Design Systems: Contribute to and maintain a scalable design system, ensuring consistency and efficiency across our SaaS platform.
• Industry Expertise: Leverage your Fintech knowledge to design intuitive workflows for financial tools, such as payment systems, dashboards, or compliance features.
• Mentorship: Guide and mentor junior designers, fostering a culture of creativity, collaboration, and excellence.
• Problem Solving: Tackle complex design challenges in the SaaS and Fintech space, balancing regulatory requirements, data visualization, and user engagement.

Skills

• Familiarity with front-end development principles (HTML/CSS) is a plus. Major plus if you are proficient with coding.
• Deep understanding of SaaS design patterns and Fintech user needs, including data-heavy interfaces and compliance considerations.
• Excellent communication and storytelling skills to articulate design decisions to technical and non-technical stakeholders.
• Strong problem-solving mindset with a focus on iterative improvement.
• Ability to thrive in a fast-paced, collaborative environment.
• Experience working in a startup or scale-up environment.
• Familiarity with Agile/Scrum methodologies.
• Previous success designing for B2B SaaS platforms targeting financial professionals.
• Knowledge of accessibility standards (e.g., WCAG) and their application in Fintech products.
• Proficiency in leveraging AI-driven design tools (e.g., generative design platforms or AI-powered prototyping tools) to enhance user experience and streamline design workflows.
• Understanding of AI model interpretability to design interfaces that effectively communicate complex AI outputs (e.g., predictive analytics or risk assessments) to financial professionals.
• Experience in human-AI interaction design, ensuring intuitive and transparent integration of AI-driven features in Fintech applications.
• Ability to incorporate AI ethics and bias considerations into design processes, particularly for data-sensitive Fintech products.
• Familiarity with data visualization for AI insights, enabling clear presentation of machine learning-driven financial metrics or trends to end-users.

Experience & Education

• Bachelor’s degree in Design, HCI, or a related field (or equivalent experience).
• 5+ years of experience within payment processing space in change control, or merchant onboarding the payments Industry - payments experience is preferred.
• Seasoned product design experience, with a strong focus on SaaS products.
• Demonstrable success designing for Fintech applications (e.g., payments, banking, wealth management, or financial analytics).
• A robust portfolio showcasing end-to-end design projects, with measurable outcomes (e.g., increased user adoption, improved retention, or streamlined workflows).
• Proficiency in design tools such as Figma (Primary) or other tools that empower you.
• Experience with high-level prototyping.

Desired Traits

Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Physical Demands

_The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

_Environment

Standard indoor office setting; exposure to computer screens.

Physical

Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision

See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing

Ability to hear in the normal audio range with or without corrections.

Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.

The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.

Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.