UX/UI Designer (f/m/d)

Overview

Join us in shaping digital services that truly matter.

We’re looking for a UX/UI Designer to become a key part of our cross-functional product team, building impactful digital solutions for the public sector. In this role, you won’t just design interfaces—you’ll help create meaningful, user-centered experiences that improve how people interact with essential services.

In this role you’ll collaborate closely with product managers, developers, and stakeholders to drive design decisions from concept to delivery. As a Product Designer, you’ll take ownership of the design process, ensuring that every solution is both intuitive and impactful.

You’ll be contributing to a long-term project with a federal ministry in Germany—an opportunity to see your work make a real difference at scale.

In this position you can work remotely from within Germany, but you will also have have quarterly on-site team meetings to align, collaborate, and connect in person.

About Nortal

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organisations. Today, we are at the forefront of an AI-driven transformation era, helping organisations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.

Responsibilities

• Conceptualize and design user interfaces in Figma, from early concepts to high-fidelity mockups and user flows
• Translate user needs and business requirements into UX/UI user stories in close collaboration with the Product Owner and development team
• Plan and support user tests to validate design decisions
• Contribute to and maintain our design system, ensuring consistency across products
• Review developed increments from a UX/UI perspective and collaborate closely with frontend developers on implementation
• Ensure designs meet accessibility standards (WCAG 2.1 Level AA)
• Consider testability early in the design process and align with QA on UI states relevant for automated end-to-end testing (Playwright)
• Align with stakeholders, the cross-functional product team, and the broader design community

Qualifications

• 5+ years of professional experience as a UX/UI Designer, ideally in a product environment
• Advanced proficiency in Figma, including component libraries and design system work
• Proven experience across the full product development process – from user research and pain point discovery to detailed UX/UI specifications
• Hands-on experience designing and maintaining design systems
• Solid experience implementing accessible designs (WCAG 2.1 Level AA)
• Experience working in agile, cross-functional teams (Scrum or similar)
• Confident use of Jira and Confluence for collaboration and documentation
• Strong stakeholder management skills, including facilitating discussions in complex or high-risk situations
• Excellent written and verbal communication skills in German and English (both C1 or higher)
• Portfolio demonstrating relevant work (required with application)

Nice to Have

• Experience designing for the public sector or regulated environments
• Experience as a Product Owner or Proxy PO, or strong familiarity with PO responsibilities
• Awareness of how designs affect automated UI testing (e.g. Playwright: stable selectors, test IDs, predictable states)
• Experience in a consulting or agency environment
• Experience supporting WCAG 2.1 Level AAA where applicable

What You Can Expect

• Fully remote work with quarterly team on-sites
• A cross-functional, collaborative team environment
• Meaningful work with real-world impact in the public sector