The Product Designer II will collaborate and partner with Product and Engineering to identify a market opportunity, clearly define any foreseeable problems, plan for unforeseeable issues, develop a proper solution for that problem, and validate the solution with real users through various inputs.

Collaborate with stakeholders to create long-term strategies and NorthStar visions for our products.
Design and prototype solutions for mobile, desktop, web applications, and other digital platforms.
Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
Collaborate with product managers and engineers from discovery to delivery, prioritizing the end user’s product interaction and journey.
Assist with identifying user needs, developing rapid prototypes, testing ideas with design researchers, and refining designs with data and user feedback.
Document, edit, and update detailed interaction models and User Interface (UI) specifications.
Collaborate with other product designers to maintain consistency in the end-user experience.
Assist the primary designer and subject matter expert (SME) to provide a significant body of capabilities within one of our product teams.
Partner with assigned Product Manager(s) and Technology Lead resources in product discovery, end-to-end design experiences across multiple channels, maintain consistency and User Experience (UX) standards, and support engineering on the execution of those experiences.
Conduct design reviews to ensure alignment with key stakeholders: medical, legal, regulatory, and compliance; adhere to brand and accessibility standards.
Test ideas with real users. Build testing into a frequent cadence (i.e., daily, weekly, etc.) to validate and refine ideas as well as collect new insights
Participate in qualitative user research, craft journey maps, and employ qualitative and quantitative tools to monitor the product and make iterative improvements.
Expand NextGen Healthcare’s design system with new components, micro-interactions, and illustrations.
Perform other duties that support the overall objective of the position.

Education Required

Bachelor’s Degree
Or, any combination of education and experience that would provide the required qualifications for the position

Experience Required

3+ years of experience designing digital solutions for customers and/or operations/businesses
Experience in Figma or similar design tools
Experience working with design systems

Knowledge, Skills, and Abilities

Knowledge of: Knowledge and proficiency in user-centered design methods, exploration, storytelling, and detailed interaction design. Knowledge of product design best practices. Knowledge of Microsoft Office Suite. Comprehensive knowledge of user research, UX writing, wireframing, and prototyping
Skill in: Technical skills, problem solving, research, collaboration, intermediate to advanced skill levels in both interaction and visual design. Detail-oriented, organized, communication, and time management skills
Ability to: Ability to thrive in a fast-paced, experiment-rich environment. Ability to demonstrate flexibility and adaptability in accepting feedback from other UXers on the team and stakeholders. Ability to demonstrate empathy and understanding with the user to solve their problems. Ability to iterate and explore multiple design approaches at one time to avoid, vs. fixating on one approach prematurely. Ability to lead and/or assist with usability testing to create a final and detailed interaction behavior specification. Prioritize workload, meet deadlines, and multitask while maintaining attention to detail. establish and maintain effective working relationships through collaboration and respect