Design Project Manager

Design Program Manager

JOB SUMMARY:

This position is accountable for managing design programs within the PXDI (Product Experience Design & Innovation) organization, ensuring the successful execution of strategic design initiatives. This includes overseeing multiple, complex projects with high visibility, aggressive schedules, and cross-functional impact. The role requires a deep understanding of design process, experience strategy, and stakeholder alignment to balance the needs of various teams and achieve key business objectives. As a trusted advisor, this position leverages industry, business, and design program management expertise to lead and deliver capabilities that enhance customer experience and drive innovation. This position ensures that all design-related initiatives align with enterprise-wide strategies, optimizing processes and fostering collaboration between design, engineering, and product teams.

QUALIFICATIONS:

Education:

• Bachelor's degree in Design, Business Administration, Project Management, or equivalent experience.

Work Experience:

• 7-10 years of experience in program or product management within a design or technology environment, with a strong track record of delivering complex solutions.

• 4-7 years of experience in Agile Program Management (Scrum, Kanban, SAFe) and working closely with design, product, and engineering teams.

• Experience in design operations, UX strategy, or product design management preferred.

Skills & Abilities:

• Strong knowledge of design processes, methodologies, and user experience principles.

• Proficiency in design and project management tools (e.g., Figma, Jira, Confluence).

• Excellent communication, problem-solving, and stakeholder management skills.

• Ability to translate design priorities into actionable plans within a broader business context.

Technology Requirements (I.E Programs, systems, etc):

Primary Office programs (Excel, Outlook, etc.) JIRA and Figma expertise are nice to have

What does a typical day look like? (daily tasks):

Program management supporting UX design

Preferred background/prior work experience?

Agency, product design organizations

Priority soft skills:

Organization, collaboration, executive presence