Project Manager (Medical)

Position Overview: The Project Manager (Medical) at Neovation Consultancy Services will provide both strategic oversight and operational leadership, ensuring seamless project execution, driving client satisfaction, and fostering innovation. By managing cross-functional teams and leveraging industry expertise, this role is pivotal in achieving organizational goals and shaping long-term client relationships.

This role requires a dynamic leader ideally from a medical or life science background, with a strong ability to manage cross-functional teams, foster collaboration, and ensure client satisfaction. The Project Manager will play a key role in driving project success and contributing to organizational growth by implementing efficient processes, managing risks, and delivering outcomes aligned with client objectives and company values.

Roles and Responsibilities:

Strategic Leadership:

• Develop comprehensive project plans that align with client objectives, organizational goals, and strategic priorities, ensuring cross-functional collaboration and seamless execution.
• Identify opportunities for process improvements and innovation in project execution.
• Ensure alignment with Neovation’s strategic priorities and business goals, including compliance and regulatory standards (e.g., FDA, GCP).
• Collaborate effectively with internal departments and external stakeholders to align on objectives and ensure smooth project execution.

Project Management and Execution:

• Oversee the entire project lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards.
• Manage project scope, timelines, and resources effectively, proactively addressing any risks or deviations.
• Utilize project management tools (e.g., Veeva, Timesheet) to monitor progress and maintain accountability.
• Incorporate change management strategies to address shifting project priorities and requirements efficiently.
• Establish risk management frameworks to predict, identify, and mitigate potential project risks effectively.
• Adhere to the project scope and alert clients timely about out-of-scope demands. Align with clients on increased costs due to scope additions while being assertive and respectful.
• Strategically and tactfully ensure that scope is not decreased once granted.

Client Relationship Management:

• Serve as the primary point of contact for clients, fostering trust, cultivating long-term relationships, and ensuring alignment with their strategic objectives.
• Conduct regular status meetings and provide detailed project updates, fostering transparency and collaboration.
• Engage with external stakeholders, including vendors and regulatory agencies, to ensure successful project execution.
• Identify opportunities for upselling and cross-selling services, contributing to a minimum 10% annual revenue growth through strong client relationships and networking efforts.

Team Leadership and Development:

• Lead and mentor project team members, building a succession pipeline and fostering a culture of excellence, collaboration, and accountability.
• Provide clear direction, set performance expectations, and address team concerns promptly.
• Facilitate training and skill development programs for team members to stay updated on industry trends and methodologies.
• Conflict resolution and fostering a culture of support and unity across cross-functional teams.

Performance Monitoring and Reporting:

• Define and track key performance indicators (KPIs) such as those aligned with client retention, revenue growth, and project delivery metrics:
• On-time delivery rates.
• Budget adherence.
• Client satisfaction scores (e.g., Net Promoter Scores).
• Team engagement metrics.
• Present regular project performance reports to senior leadership with actionable insights for improvement.

Governance and Compliance:

• Ensure all project activities comply with ethical standards, regulatory requirements, and company policies.
• Stay updated on relevant industry regulations and adapt project processes as needed.

Innovation and Technology Adoption:

• Drive the adoption of new tools, technologies, and methodologies to enhance project efficiency and outcomes.
• Implement at least two significant innovations annually to improve project delivery processes.

Crisis Management:

• Develop and implement crisis management protocols to address unexpected project challenges, ensuring minimal impact on timelines and quality.

Knowledge Management:

• Establish a knowledge management system to capture and share key learnings, templates, and best practices from completed projects.
• Maintain and update project documentation for future reference and continuous improvement.

Required Skills, Knowledge, and Attitudes:

Core Skills:

• Exceptional project management abilities, including planning, execution, and risk management.
• Proficiency with project management and CRM tools (e.g., Veeva, MS Project, Timesheet).
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Proven expertise in change management, conflict resolution and crisis resolution.
• Advanced skills in risk assessment and mitigation planning.

Knowledge:

• In-depth understanding of the healthcare and pharmaceutical industries, including regulatory standards.
• Deep understanding of project management and continuous learning using the establish project management practices.
• Familiarity with global compliance guidelines such as FDA and GCP requirements.
• Expertise in budgeting, forecasting, and resource allocation.
• Knowledge of sustainability practices and ethical decision-making.

Attitude and Behavior:

• Accountable, proactive, and adaptable, with a growth-oriented mindset.
• Collaborative and approachable, fostering a positive team environment.
• Ethical and client-focused, committed to delivering high-quality results.

Career Growth and Development: Neovation Consultancy Services is committed to fostering the growth of its leaders. The Project Manager role offers:

• Opportunities to lead high-impact projects with global exposure.
• Access to leadership development and advanced project management training.
• A clear pathway for progression to senior roles such as Senior Project Manager or Account Director will be discussed based on annual performance discussions and 360-degree feedback from stakeholders.