Product / UX Designer (fully remote, +/- 4h CET)

Narva Software is an Atlassian Gold Marketplace Partner, trusted by 10,000+ customers from all over the world!

We’re a passionate team on a mission to build products and solutions that enhance Jira and Confluence—making teamwork easier and more effective. We have well established yet fast growing apps and are looking for tech-savvy candidate to support our growing customer base.

What we offer:

• International and remote first company
• Flexible work hours. Work from home or wherever you feel comfortable (within min. 4 hours overlap to CET)
• Work and collaborate with highly motivated, experienced and supportive team
• Remote work gears and gym membership to keep you in healthy shape
• 25+ days generous paid time off per year
• Opportunity to learn and grow within the company in different roles (e.g. product management, customer success, marketing etc.)

Roles and responsibilities:

This role requires experience in some, but not necessarily all, of the areas listed below, as flexibility and a willingness to learn and adapt across different functions are key.

• Conduct user interviews, analyze customer pain points, and gather feedback and feature requests
• Create prototypes and wireframes to visualize product concepts and UX flows using Figma or similar tools
• Provide first level support for our Jira and Confluence apps and help customers to use, troubleshoot and succeed with our products
• Ensure product quality through properly setup QA and validation process before each release
• Create detailed documentation, how-to guides, articles, use-cases and other helpful resources

Your profile:

• Proficiency in Figma and other design and prototyping tools.
• Ability to independently conduct thorough market research and analyze customer feedback
• Willing to learn new technologies and adapt across different functions
• At least few years of work experience in product management, user experience (UX) design, QA or related role
• Tech-savvy with strong IT knowledge, a keen eagerness to learn, and a proactive attitude toward helping and problem-solving

Being in a startup with a nimble and agile team, you will have an opportunity to be part of a growth engine and shape the future of the company.