About the JOB:
Company:
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17700 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Summary:
We are seeking a highly skilled Salesforce Technical Lead with strong Business Analysis capabilities and a solid understanding of Trade Promotion Management (TPM) and Trade Promotion Optimization (TPO) processes. The ideal candidate will bridge the gap between technical implementation and business strategy, leading Salesforce development efforts while also engaging stakeholders to define, refine, and implement TPM/TPO solutions that drive business value.
Key Responsibilities:
- Salesforce Technical Leadership
- Lead end-to-end Salesforce implementations, including requirements gathering, solution design, development, and deployment.
- Architect scalable and maintainable Salesforce solutions using Apex, Lightning Components, Flow, and Salesforce APIs.
- Guide development team members, conduct code reviews, and enforce best practices.
- Integrate Salesforce with external systems (ERP, TPO tools, TPM platforms, etc.).
- Manage DevOps processes using tools like Git, CI/CD, and Salesforce DX.
- Business Analysis & TPM/TPO Expertise:
- Collaborate with business stakeholders, sales, finance, and marketing teams to gather and analyze TPM/TPO requirements.
- Translate business needs into detailed functional and technical specifications.
- Design workflows, promotion planning logic, accrual management, and ROI tracking within
- Salesforce or integrated TPM platforms.
- Support data mapping, migration, and validation between legacy TPM/TPO systems and Salesforce.
- Lead UAT sessions and ensure solution aligns with business goals and KPIs.
- Cross-functional Collaboration:
- Serve as a liaison between business stakeholders and the technical team.
- Partner with product owners, trade analysts, and solution architects to prioritize and refine the backlog.
- Prepare and deliver presentations/demos to executive stakeholders.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
- 8+ years of experience in Salesforce development and solution architecture.
- 3+ years of hands-on experience as a Business Analyst or Product Owner on TPM/TPO initiatives.
- Deep understanding of TPM lifecycle: promotion planning, funding, claims management, and post-event analysis.
- Familiarity with TPO solutions like Oracle Demantra, SAP TPO, or Anaplan Trade.
- Strong experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
- Proficient in Apex, Visualforce, Lightning Web Components (LWC), and Flows.
- Solid grasp of Agile/Scrum methodologies and tools like JIRA or Azure DevOps.
- Salesforce certifications (e.g., Platform Developer I/II, Salesforce Certified Business Analyst, Application Architect) are a plus.