Senior Staff Engineer, QA Manual (Salesforce Testing)

Job Description

REQUIREMENTS:

• Total experience 10+ years.
• Strong working experience in Salesforce QA across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud.
• Proficiency in testing Apex classes, Visualforce pages, Lightning Components (LWC), workflows, Process Builders, Flows, and Salesforce configurations.
• Expertise in API testing (REST/SOAP) and validating integrations with third-party applications.
• Hands-on experience with test automation frameworks – Selenium, Provar, Copado, TestNG, or similar.
• Knowledge of CI/CD pipelines and integration with testing frameworks (Jenkins, Copado, GitHub Actions, Azure DevOps).
• Familiarity with test management tools such as JIRA, Zephyr, TestRail, or HP ALM.
• Understanding of data migration testing, validation, and ETL tool integrations (Informatica, MuleSoft).
• Strong SQL/database skills for backend testing and data validation.
• Excellent communication and collaboration skills for working across global teams.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analyzing the client's needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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