Senior Staff Engineer, CRM Salesforce (Non-Profit Cloud)

Job Description

REQUIREMENTS:

• Total experience 10+ years.
• Hands on working experience in Salesforce.
• Strong expertise in Salesforce Nonprofit Cloud, NPSP, PMM, OFM.
• Proficiency in Salesforce configuration, automation tools, and reporting.
• Hands-on experience with Salesforce integrations (fundraising, finance, and marketing tools).
• Knowledge of Apex development for advanced customizations.
• Experience mentoring teams and delivering client training.
• Experience with Salesforce.org ecosystem and fundraising best practices.
• Prior consulting experience with NGOs or nonprofit organizations.
• Excellent communication and collaboration skills for working across global teams.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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