Associate Principal Engineer, Delivery (Salesforce)

Job Description

REQUIREMENTS:

• Total experience 11+ years.
• Strong working experience in Project Management roles.
• Strong knowledge of Agile, Scrum, Kanban, and project management methodologies.
• Strong understanding of Salesforce Sales Cloud functionalities.
• Demonstrated experience managing complex and technical development projects.
• Strong analytical skills with the ability to deep-dive into technical issues and problem-solving.
• Experience in leading projects involving Agile delivery, DevOps, QA, and support functions.
• Capable of managing multiple parallel projects in a fast-paced environment.
• Drive end-to-end project delivery, ensuring on-time, on-budget, and high-quality outcomes.
• Act as a Scrum Master, facilitating Agile ceremonies and removing impediments to progress.
• Establish and maintain strong client relationships; ensure client satisfaction is a top priority.
• Define project scope, goals, success criteria, risks, and resource plans.
• Collaborate with cross-functional teams across geographies in a globally distributed delivery model.
• Excellent communication skills able to convey complex messages clearly to diverse stakeholders.

RESPONSIBILITIES:

• Ensuring client satisfaction above all else.
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance.
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure.
• Assisting the account management team in responding to new project requests.
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro's offerings.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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