Senior Customer Project Manager

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

First Shift (Days)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Description

As a Senior Customer Project Manager at Thermo Fisher Scientific, you will lead strategic initiatives that drive our mission of making the world healthier, cleaner, and safer. You will manage multiple high-impact projects spanning business transformation, process optimization, and organizational change across divisions. In this role, you'll partner with senior leaders to translate strategic vision into executable plans while guiding cross-functional teams to successful delivery. You'll establish project governance, support accountability, and ensure alignment with business objectives through clear communication and robust project management practices. This position offers the opportunity to create meaningful impact by leading initiatives that enhance operational efficiency, drive growth, and improve customer experience across our organization.

Requirements

• Advanced Degree plus 6 years of experience preferred, or Bachelor's Degree plus 8 years of experience in project/program management leading complex, cross-functional initiatives
• Preferred Fields of Study: Business, Engineering, Science, or related field
• Project Management Professional (PMP) certification preferred
• Change management certification (e.g., Prosci, CCMP) a plus
• Experience managing multiple concurrent projects with budgets exceeding $3M
• Demonstrated expertise in project management methodologies and best practices
• Strong proficiency with project management tools and software (MS Project, PPM Pro, etc.)
• Advanced skills in stakeholder management and senior-level communications
• Experience leading organizational change management and business transformation initiatives
• Proven ability to collaborate and guide teams in matrix organizations
• Excellence in risk management, issue resolution, and status reporting
• Strong analytical and problem-solving capabilities
• Experience with continuous improvement methodologies (Lean, Six Sigma, PPI)
• Outstanding verbal and written communication skills
• Ability to travel up to 50%, based on project and customer needs
• Project management experience across multiple regions preferred
• Experience in life sciences, manufacturing, or related industries preferred

Compensation And Benefits

The salary range estimated for this position based in West Virginia is $118,100.00–$177,200.00.

This Position May Also Be Eligible To Receive a Variable Annual Bonus Based On Company, Team, And/or Individual Performance Results In Accordance With Company Policy. We Offer a Comprehensive Total Rewards Package That Our U.S. Colleagues And Their Families Can Count On, Which Includes

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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