Email Marketing Specialist

Position Type: Full-time

Location: Philippines (Remote)

Schedule: Overlap with CET and EST

About The Company

Our client is a leading platform providing powerful tools and data-driven solutions designed to help Amazon brands optimize and grow their online presence. Established in 2016, they support sellers across multiple Amazon marketplaces globally, including North America, Europe, India, and Australia. With a focus on performance optimization, their platform empowers brands to outperform the competition and scale their Amazon storefronts efficiently.

About The Role

We are seeking an Email Marketing Specialist to take charge of their email marketing efforts. The role involves overseeing customer support email journeys, optimizing email list growth, and managing inbound and outbound email campaigns. You will play a key role in enhancing customer engagement, nurturing leads, and improving retention through strategic email marketing initiatives.

Responsibilities

• Develop and execute end-to-end email marketing campaigns for customer acquisition, retention, and engagement.
• Design, implement, and optimize automated email journeys for onboarding, re-engagement, and customer support.
• Grow, segment, and maintain email lists to enhance personalization and targeting.
• Analyze email campaign performance and optimize based on key performance indicators (KPIs) such as open rates, click-through rates, and conversions.
• Collaborate with design and content teams to create engaging email templates, copy, and visuals.
• Ensure compliance with industry best practices for privacy regulations and email domain health (CAN-SPAM, GDPR, etc.).
• Conduct A/B testing to continuously improve email performance and optimize for better results.
• Partner with sales, customer support, and product teams to align email marketing strategies with overall business goals.

Must-Have

Competencies and Qualifications

• 3-5+ years of experience in email marketing, ideally within SaaS, e-commerce, or similar digital marketing environments.
• Strong understanding of email marketing strategy, including designing and executing effective campaigns.
• Expertise in audience segmentation to deliver targeted and personalized messaging.
• Proven ability to analyze email metrics (open rates, click-through rates, conversions) and optimize campaigns for improved performance.
• Proficiency in designing and managing automated email journeys for onboarding, engagement, and customer support.
• In-depth knowledge of email marketing compliance and best practices (CAN-SPAM, GDPR) and ensuring adherence to privacy laws.
• Strong written communication and copywriting skills, with the ability to craft compelling email copy that resonates with recipients.
• Proficiency with email marketing tools (HubSpot preferred, but other platforms also acceptable).
• Ability to work independently and collaborate with cross-functional teams, especially across different time zones.

Nice-to-Have

• Experience with A/B testing to improve email marketing performance.
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Certifications in email marketing or related tools (e.g., HubSpot, Google Analytics, Mailchimp).

Culture-Fit

• Warm & Collaborative Community
• Outcome-Driven & Merit-Based
• Compassionate & Forward-Thinking
• Inventive & Open-Minded

Key Characteristics

• Organized: Able to prioritize tasks, manage multiple campaigns simultaneously, and meet deadlines consistently.
• Collaborative: Enjoys working with cross-functional teams, sharing insights, and contributing to collective success.
• Inquisitive: Continuously seeks ways to improve campaigns, analyze data, and learn new techniques in email marketing.
• Action-Oriented: Proactively takes the lead on projects and initiatives, driving results and improvements.

What We Offer

• 100% Remote Work – Work from anywhere in the Philippines.
• Career Growth Opportunities – Gain hands-on experience, mentorship, and continuous learning.
• Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.

Application Process

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

The interview process includes a Recruiter Interview and Client Interviews. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.