Senior IT Project Manager - US

About MSupply TM

mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise , and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit  mSupply.com .

Job Summary

The Sr IT Project Manager plans, coordinates, and drives execution of IT initiatives across mSupply’s technology portfolio. Sitting within the IT Delivery organization, this role ensures IT projects and IT workstreams within enterprise initiatives are delivered predictably, transparently, and with clear accountability across application development, ERP, data platform, infrastructure, and security.

Job Duties & Responsibilities

• Plan, manage, and execute IT projects and workstreams across the full technology portfolio, including ERP migrations, data platform initiatives, infrastructure programs, and integrations.
• Develop and maintain delivery plans, timelines, milestones, and resource alignment in coordination with IT Delivery leadership.
• Track and communicate delivery progress, risks, and dependencies through standardized status reporting and portfolio tooling (Wrike).
• Coordinate with the Enterprise PMO to ensure IT workstreams align to overall program plans, milestones, and governance expectations on enterprise transformation initiatives.
• Partner with Business Analysts, ERP Analysts, and technical leads to ensure scope, requirements, and dependencies are clearly defined before execution begins.
• Manage cross-team dependencies and sequencing across engineering, data, infrastructure, and operations to minimize delivery risk.
• Identify risks and issues early, drive mitigation plans, and escalate material tradeoffs through IT Delivery leadership with clear options and a recommendation.
• Enforce scope discipline and change management practices that protect delivery commitments without blocking legitimate pivots.
• Maintain accurate delivery artifacts including plans, status reports, and post-implementation reviews that meet IT Delivery standards.

Qualifications

Required

• Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience.
• 6+ years of experience in IT project management or delivery coordination roles.
• Experience managing cross-functional IT initiatives in complex, fast-moving environments.
• Strong planning, organization, and communication skills with the ability to hold stakeholders accountable.
• Comfort operating with ambiguity and driving clarity where it doesn’t yet exist.

Preferred

• Experience working in Agile or hybrid delivery environments.
• Familiarity with enterprise systems such as ERP, data platforms, and infrastructure services.
• Experience using work management and delivery tooling such as Wrike, Azure DevOps, Jira, or similar.
• Project management or Agile certifications (PMP, CSM, PMI-ACP, or equivalent).
• Background in wholesale distribution, supply chain, or multi-location operational environments.
• Experience or demonstrated ability using AI-powered tools (e.g., AI-assisted project tracking, summarization, or workflow automation) to improve delivery efficiency.

Physical Demands & Work Environment

This is a full-time position. Duties are primarily performed in an office or remote work environment.

• Primarily sedentary work with extended periods at a computer
• Ability to communicate effectively in person, by phone, and through virtual collaboration tools
• Occasional standing, walking, and movement during meetings or travel
• Ability to travel periodically for business needs, including visits to distribution centers, suppliers, or industry events
• Office environment with standard business equipment such as computers, phones, and conferencing tools

What We Offer

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. #mSupply

We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.

Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.