Digital Designer, Email Marketing

About MSupply TM

mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit  mSupply.com .

Job Summary

The Email Marketing & Digital Designer is responsible for the strategy, design, and execution of email marketing programs across mSupply’s business units, as well as the creation of digital visual assets including web banners, promotional graphics, and branded digital content. This role sits within the Corporate Marketing team and partners closely with the Industry Marketing, Digital, and Marketing Operations functions to deliver campaigns that drive measurable engagement, support eCommerce adoption, and reinforce brand standards across channels. The ideal candidate combines a strong visual design foundation with a fluent command of email marketing platforms, HTML/CSS for email, and UX principles that translate into high-performing digital experiences.

Job Duties & Responsibilities

• Own the end-to-end production of email marketing campaigns across mSupply’s business units, including campaign setup, template design, audience segmentation, scheduling, deployment, and post-send reporting.
• Design and maintain a library of responsive, on-brand HTML email templates in Mailchimp and other platforms; ensure all templates render correctly across major clients (Outlook, Gmail, mobile).
• Partner with the Industry Marketing and Corporate Communications teams to translate campaign briefs into production-ready email assets that align with business objectives and brand standards.
• Build and manage automated email workflows, drip sequences, and triggered communications for dealer development, eCommerce onboarding, and promotional programs.
• Monitor deliverability, open rates, click-through rates, and conversion metrics; apply A/B testing and ongoing optimization to improve performance across key segments.
• Maintain Mailchimp list hygiene including deduplication, suppression management, and audience segmentation to maximize deliverability and compliance.
• Produce web banner graphics, promotional assets, and digital creative for use across mSupply’s distributor websites, eCommerce platforms (Unilog/Shopify), landing pages, and internal communications.
• Design and execute seasonal promotions, supplier co-op campaigns, and product launch creative that adheres to brand guidelines and meets stakeholder requirements on timeline.
• Collaborate with the Digital & Web team to ensure banner assets are properly sized, optimized, and implemented across all digital touchpoints.
• Support the creation of social media graphics, digital ad creative, and presentation visuals as capacity allows.
• Maintain organized asset libraries in Brandfolder; tag, version, and archive creative assets for team-wide accessibility.
• Apply mSupply’s brand guidelines consistently across all email and digital design outputs, ensuring visual cohesion across business unit campaigns.
• Serve as an active contributor to the Creative Studio, participating in cross-functional reviews, providing design feedback, and supporting the evolution of brand standards as needed.
• Identify opportunities to improve template efficiency, creative consistency, and production speed through standardized design systems and reusable components.
• Manage multiple concurrent projects through Wrike, communicating clearly on timelines, asset delivery, and stakeholder reviews.
• Participate in campaign planning sessions, creative briefs, and weekly marketing team standups.
• Partner with agency and vendor contacts as needed to supplement creative production capacity.

Qualifications

• 3+ years of experience in email marketing design and production, with a portfolio demonstrating responsive HTML email builds and digital design work.
• Proficiency in Mailchimp or a comparable ESP (Klaviyo, HubSpot, Salesforce Marketing Cloud); experience with template customization and automation workflows.
• Solid HTML/CSS skills specific to email development, including an understanding of email client rendering constraints and cross-client compatibility.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and/or Figma for digital asset creation.
• Working knowledge of UI/UX principles as applied to email design and digital content, including hierarchy, accessibility, and mobile-first layout.
• Experience with digital asset management platforms (e.g., Brandfolder, Bynder, or equivalent).
• Strong attention to detail with the ability to manage multiple deadlines in a fast-paced, multi-brand environment.
• Demonstrated ability to translate a brief into polished, on-brand creative that performs.

Physical Demands & Work Environment

This position may require over 40 hours per week and includes regular physical activity such as:

• Regularly required to sit for extended periods, use hands and fingers for keyboard and mouse operation, and communicate verbally and in writing.
• Occasionally required to lift and/or move up to 10 pounds.
• Specific vision requirements include close vision, color vision, and the ability to adjust focus for extended screen work.

What We Offer

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.

Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.

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