Marketing Operations Manager

Salary Range: $75,000 - $100,000 + Bonus

About Us:

At MSE Supplies, we power scientific breakthroughs. As a fast-growing supplier of advanced materials, lab equipment, and analytical instruments, we serve innovators in more than 70 countries—helping researchers, engineers, and manufacturers solve tough problems every day.

We’re on a mission to make top-tier scientific tools more accessible, more responsive, and more personal. That starts with how we care for our customers.

Position Overview:

The Marketing Operations Manager at MSE Supplies plays a pivotal role in driving marketing efficiency, brand consistency and cross-functional alignment. This position leads the implementation and optimization of core marketing strategies, manages end-to-end campaign performance analysis and ensures that all marketing activities align with strategic business goals. The ideal candidate will serve as a owner of the MSE brand, overseeing the development and governance of content and messaging across channels and customer touchpoints. Additionally, this role supports the sales team with a robust suite of enablement tools and assets, manages the company’s presence at industry trade shows, and collaborates closely with digital marketing teams to execute cohesive, high-impact initiatives. Through data-driven insights and a strong focus on operational excellence, the Marketing Operations Manager helps deliver a premium and consistent customer experience across all marketing and sales efforts.

Responsibilities:

·      Drive the implementation and continuous improvement of key marketing systems, including CRM platforms, marketing automation tools, and analytics software.

·      Champion brand integrity by overseeing all content, messaging, and point-of-purchase materials to ensure consistent alignment with MSE Supplies’ brand guidelines.

·      Develop and maintain a comprehensive library of sales enablement assets—such as catalogs, sell sheets, pitch decks, and promotional items—to support the sales team effectively.

·      Lead the strategic planning, execution, and oversight of the company’s presence at trade shows across diverse industries to maximize brand visibility and engagement.

·      Collaborate closely with the digital marketing team to ensure seamless alignment and support for cross-channel campaigns and initiatives.

·      Continuously track, analyze, and report on marketing performance metrics across the CRM to enhance program effectiveness, boost conversion rates, and maximize ROI.

·      Contribute to brand, content, and communication strategies to deliver a cohesive and high-quality customer experience across all touchpoints.

Requirements:

·      5+ years of experience in marketing operations, marketing technology, or a related field (preferably with a B2B, distributor or laboratory supplier in a scientific, material science or life science industries scientific environment).

·      Strong proficiency with marketing systems such as CRM platforms (e.g., Zoho, Salesforce), marketing automation tools (e.g., HubSpot, Mailchimp), and analytics software (e.g., Google Analytics, Looker Studio).

·      Proven experience in brand management and ensuring consistency across all content, messaging, and customer touchpoints.

·      Demonstrated ability to develop and manage a library of sales enablement content including pitch decks, catalogs, sell sheets, and promotional materials.

·      Experience in planning, executing, and managing trade shows or similar live marketing events across multiple industries.

·      Solid understanding of digital marketing principles and a track record of successfully aligning digital initiatives with broader marketing strategies.

·      Strong analytical skills with the ability to monitor and report on CRM and marketing KPIs to inform decisions and improve campaign performance.

·      Excellent project management and organizational skills, with the ability to handle multiple priorities and deadlines.

·      Strong collaboration and communication skills, especially when working cross-functionally with sales, digital, and leadership teams.

·      A proactive, detail-oriented, and solutions-driven mindset focused on delivering a premium customer experience.

What sets you apart:

·      B2B, distributor, laboratory, scientific or life science related experience

·      Proficiency with notable CRMs, with a history of successful integrations and workflow automations.

·      Track record of maximizing ROI from trade shows through strategic planning and execution.

·      Demonstrated success in building scalable sales enablement infrastructure (e.g., content portals, automated asset delivery).

·      Strong eye for brand and content quality, with experience managing creative standards across multiple marketing channels.

Why Join MSE Supplies?

• Be part of a tight-knit team that's redefining what it means to serve scientists and engineers.
• Help shape the culture and direction of a company with global reach and startup speed.
• Competitive salary, flexible work setup, and room to grow as we scale.