Lead Salesforce AI Software Engineer

Tech Lead Software Engineer | Salesforce AI & Customer 360

Tech Lead Software Engineer

Dallas-Fort Worth, TX (Remote within DFW)

Are you the kind of engineer who doesn't just build software, but shapes the technical vision behind it?

Do you enjoy leading high-performing engineering teams while staying hands-on with modern technologies like Salesforce, AI, customer data platforms, and cloud integrations?

Would you like to join one of the country's MOST RECOGNIZED and ADMIRED brands in the aviation field, where technology directly impacts millions of customer interactions every year?

Enjoy the flexibility of working remotely while being part of a collaborative team—candidates must currently reside in the Dallas-Fort Worth metro area for occasional onsite meetings and team events.

Take your software engineering career to new heights by building technology that powers one of the nation's most recognized names in aviation.

If this describes you “Apply” today!

The Foundation We Provide:

• $160,550 - $178,260 base salary + bonus potential
• Fully remote opportunity (must currently reside in the Dallas-Fort Worth area)
• Outstanding retirement program with generous company contributions
• Comprehensive medical, dental, vision, and additional wellness benefits
• Exceptional travel privileges for you and eligible family members
• Career growth with one of America's most respected, employee-focused organizations
• Collaborative culture where innovation, teamwork, and professional development are genuinely encouraged
• Opportunity to influence enterprise technology initiatives that impact millions of customers

How You'll Make an Impact:

• Lead the technical direction of enterprise Salesforce and Customer360 initiatives
• Design and deliver scalable, high-performing software solutions supporting customer engagement and service operations
• Partner with business leaders, architects, and cross-functional technology teams to solve complex business challenges
• Build and enhance AI-powered capabilities that improve customer experience and operational efficiency
• Mentor and coach software engineers while establishing development best practices
• Drive architectural decisions, code quality, automation, and performance improvements
• Collaborate on customer data platforms, APIs, cloud integrations, and enterprise applications
• Identify emerging technologies and recommend innovative solutions that create measurable business value
• Guide application deployments and help reduce technical debt across enterprise platforms

What It Takes to Succeed:

• Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
• Expert-level software engineering experience with technical leadership responsibilities
• Strong Salesforce development and architecture experience is required
• Experience with Salesforce AI technologies such as Einstein, Prompt Builder, AI Cloud, or Data Cloud
• Experience designing AI-enabled enterprise applications and customer-facing solutions
• Knowledge of Customer Data Platforms (CDP), unified customer profiles, and customer journey technologies
• Experience integrating Salesforce with APIs, middleware, and enterprise platforms (MuleSoft, Kafka, etc.)
• Cloud experience with AWS services supporting AI is highly preferred
• Excellent communication skills with the ability to influence both technical teams and executive leadership
• Passion for mentoring engineers and driving technical excellence

If you're ready to lead enterprise technology, leverage Salesforce and AI to create world-class customer experiences, and join a company known for investing in both its people and innovation, click "Apply" today!

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