Web Analyst, Growth & Marketing

_🚀 We’re on a mission to make money work for everyone.

_We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London or Remote (UK) | 💰 £57,000 to £78,000 + Benefits | Data Team, Borrowing

About Our Growth Product Team

We're looking for a Web Analyst excited to help build the bank of the future. You'll have the opportunity to optimise the website and help us to build a bank that customers truly love.

At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.

We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business.

What You’ll Be Working On

You will work together with data scientists, other analysts and analytics engineers as well as product managers, and engineers on powering our website. Our key goal is increasing volume whilst maintaining quality.

Your Day-to-day

• You'll make sure we capture all important user actions on our website. Then, you'll turn this raw information into easy-to-understand reports and dashboards, highlighting key numbers like website visits, sales, how users engage, and how well our site's paths work.
• We depend on good data, and you'll be its protector. You'll ensure our web analytics data is accurate, working closely with engineers to set up tracking correctly and fix any issues quickly.
• You'll also keep our tracking plans and data definitions tidy and up-to-date.
• You'll use advanced data skills to understand our organic search performance. This means turning complex information into clear ideas that improve our content, website tech, and link-building efforts. Think of yourself as the data guide, helping our teams get noticed more online, bring in more quality visitors, and make sure our content hits the mark in search results.
• Your communication skills are key. You'll present complicated findings clearly to everyone, whether they're tech experts or not. Working smoothly with marketing and product teams, you'll turn their questions into smart data projects.
• Plus, you'll stay on top of new trends in web analytics to keep us ahead.

How We Work

Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.

We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for you at Monzo! 💼

You Should Apply If

What we’re doing here at Monzo excites you!

• You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well
• You're commercially minded and can put numbers into business perspective
• You're a team player whom your colleagues can rely on
• You have solid grounding in SQL
• You have proven experience as a Web Analyst
• You have experience of conversion rate optimisation
• You have solid understanding of SEO principles and best practices, including on-page, off-page, and technical SEO elements.
• You have strong analytical skills, with the ability to dig into data, spot trends (including organic search trends), and translate complex findings into clear, actionable insights and recommendations for both website and SEO improvements.

The Interview Process

Our interview process involves 4 main stages:

• Recruiter call
• Initial call
• Take home task
• Final stage (x2 interviews) consisting of a case study and behavioural interview

Our average process takes around 3-4 weeks but we will always work around your availability.

What’s In It For You

💰£57,000 to £78,000 + benefits

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊