Marketing Operations Business Partner

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary

ModMed is seeking a Marketing Operations Business Partner to serve as the strategic glue between our Marketing and Sales teams. In this role, you’ll be the "business owner" of our tech stack, ensuring our lead lifecycle is seamless and our data is bulletproof. As the Marketing Operations Business Partner, you will manage the end-to-end lifecycle of marketing initiatives to ensure they translate into actionable pipeline and revenue. If you are passionate about optimizing the funnel, eliminating operational friction, and driving measurable business growth, we want to talk to you.

Your Role

• Audit the end-to-end lead lifecycle to ensure 100% tracking accuracy and resolve "leaky" conversion points.
• Serve as the primary operational liaison between our sales and marketing departments, translating sales feedback into actionable marketing process improvements.
• Design and optimize lead scoring models and automated routing logic to ensure the highest-value prospects reach the sales team quickly.
• Set standards for data hygiene and oversee lead source attribution to accurately capture marketing’s impact on revenue.
• Evaluate workflows to reduce friction and identify opportunities to leverage new tools or AI features to improve efficiency.
• Develop standard, scalable processes for lead handling and lead the rollout of new funnel processes to ensure consistent execution across the organization.

Skills & Requirements

• Bachelor’s degree in Marketing, Business Administration, Data Analytics, or a related field.
• 4–6 years of experience in Marketing Operations or Revenue Operations within a SaaS-based company, with a proven track record of managing lead lifecycles.
• Strong understanding of B2B marketing funnels, including lead scoring, multi-touch attribution, and automated routing.
• Excellent cross-functional communication skills, with experience acting as a liaison between marketing and sales leadership.
• Strategic thinker with a deep technical foundation in marketing technology and data analytics.
• Demonstrated ability to design and document scalable operational processes (SOPs).
• Preferred Qualifications: Professional certifications in Salesforce (Admin) or Marketing Automation Platforms (e.g., Pardot); experience in the SaaS or healthcare industry is a plus.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.