At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Required Skills & Experience

Technical Expertise

8+ years of experience in software quality assurance, with a strong emphasis on architecting, developing, and maintaining scalable test automation frameworks.
Deep expertise with automation tools and languages: Selenium with C# (preferred) or Java, JavaScript, HTML, CSS, and Visual Studio 2019+.
Solid understanding of BDD principles and associated tools (e.g., SpecFlow).
Proficiency in leveraging AI-powered development tools (e.g., GitHub Copilot) to accelerate test creation and analysis.
Strong experience with API testing tools (e.g., Postman, REST Assured).
Proficiency with modern source control (Git) and CI/CD practices; ADO pipeline knowledge is a strong plus.
Demonstrated experience in Non-Functional testing (performance, security, accessibility) is advantageous.

Leadership & Strategy

Proven ability to guide, mentor, and inspire a team of QA engineers, fostering skill development and high performance.
Strategic experience in developing, articulating, and executing comprehensive, product-level test strategies.
Demonstrated ownership and initiative, driving complex issues from identification through to resolution.
Ability to influence cross-functional teams (Development, DevOps, Product) to embed quality throughout the software development lifecycle.
An advanced aptitude for critical thinking and analytical problem-solving.

Communication & Process

Excellent verbal and written communication skills, with the ability to articulate complex technical concepts and strategic vision to diverse internal stakeholders.
Proactive in identifying and communicating potential roadblocks, risks, and dependencies to senior leadership and relevant parties.
Deep familiarity with Agile and Scrum methodologies and proficiency with test case management tools (e.g., TestRail).

Essential Duties & Responsibilities

Define and drive the comprehensive testing strategy for the product, integrating AI-assisted tools to optimize coverage, velocity, and efficiency.
Architect and oversee the design, implementation, and maintenance of robust, scalable, and AI-enhanced automated test suites (regression, integration, performance).
Champion the adoption of modern technologies and creative testing solutions to produce high-quality, reusable, and maintainable automation.
Lead and foster an "automation-first" mindset within the scrum team and the broader engineering organization.
Establish best practices for automation maintenance, continuous improvement, and troubleshooting of pipeline failures, empowering the team to resolve blockers effectively.
Provide technical mentorship and strategic guidance to team members, elevating the overall technical capabilities of the QA function.
Drive a culture of high quality, personal accountability, and customer-focused execution.
Collaborate closely with product owners and development leads to align quality initiatives with product timelines and business objectives.

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.