Discover your 100% YOU with MicroSourcing!
Position: eCommerce Website Specialist
Work setup & shift: WFH | Night shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
YOUR ROLE:
Job Summary
The eCommerce Website Specialist will be responsible for enhancing the user experience and technical performance of our websites. Reporting to the Senior Director of eCommerce, this role requires a detail-oriented individual with a strong analytical mindset and a passion for optimizing online platforms. The eCommerce Website Specialist will work closely with cross-functional teams to identify and resolve technical issues, implement best practices, and ensure proper setup and attractive presentation of our products.
Essential Duties And Responsibilities
- Set up new PDPs, including product configuration, descriptions, images, infographics, videos, metadata, and other relevant content to ensure a comprehensive and appealing presentation
- Optimize the homepage, PDPs, and content pages by experimenting with calls-to-action, layout, navigation, and other elements to improve customer engagement and conversion
- Achieve industry-leading technical SEO and website performance metrics by enhancing load times, mobile usability, crawlability, and search visibility
- Collaborate with development teams to roll out new third-party apps, features, launch new products, and support ongoing website improvement efforts
- Maintain outstanding fulfillment, returns, and customer service by working closely with internal departments in operations and sales to ensure seamless processes
- Address emerging technical and customer issues promptly and devise long-term solutions to prevent recurrence
- Provide insightful recommendations for continuous improvement of website product presentation through analysis of website performance, sales data, and user behavior
QUALIFICATIONS
- 5+ Years of eCommerce experience
SKILLS
- Proven experience in CMS, CMS, and eCommerce platforms (preferably BigCommerce)
- Strong analytical skills with the ability to make data-driven recommendations
- Excellent organizational skills and the ability to manage multiple projects simultaneously
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/