OUR
TEAM

We are committed to supporting a diverse taskforce. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Location: Remote (Preference for candidates based in Guatemala or Mexico, candidates across Latin America will be considered)
Reports to: Marketing Manager
Schedule: Full-time

Position Overview

Mercado Global is seeking a highly organized, creative, and detail-oriented Digital Design & E-Commerce Associate to support our visual communications and manage our e-commerce platforms. This role is essential for driving online sales, strengthening brand visibility, and supporting our fundraising efforts through high-quality visual execution.

The position collaborates closely with the Marketing Manager and works cross-functionally with the Development, Sales, and Design teams.

**
Key Responsibilities**

Creative Design & Visual Production

• Develop and execute brand-aligned visual materials across print, digital, and social media platforms.
• Design high-quality email campaigns using Klaviyo (or similar platforms).
• Retouch and edit images for product photography, marketing materials, and social media.
• Create branded Canva templates for internal teams (presentations, invitations, decks, line sheets, digital assets).
• Update brand guidelines and visual documentation as needed.
• Create and manage the visual identity and design collateral for fundraising galas and other major events.

E-commerce & Platform Management

• Manage and maintain Mercado Global’s Shopify store, ensuring it remains updated, optimized, and visually consistent.
• Support merchandising strategy to ensure product pages and collections reflect current priorities.
• Update homepage banners, collections, and other web assets monthly.
• Assist the EVP of Strategic Partnerships on conversion optimization initiatives.
• Integrate new features to enhance both Merchandising and Donation functionality.
• Support fundraising and ticketing integrations (Paybee or similar platforms).
• Maintain wholesale tools including line sheets, brand one-pagers, and product listings on platforms such as Faire.

Collateral & Deliverables Management

• Ensure that line sheets, RMPs, and brand one-pagers are updated on time to support sales growth.
• Produce digital and printed materials for fundraising events (invitations, e-blasts, banners, programs, menus, posters, table cards, etc.).
• Organize and properly name all final and editable files in Box (cloud storage).
• Provide all working files, links, and deliverables in an organized manner for cross-team use.

Digital Analytics & Operational Support

• Manage the Google Ads Grant and support execution of digital ad campaigns.
• Pull and report Google Analytics insights bimonthly (topline data and performance trends).
• Co-lead weekly Development & Marketing meetings to track progress and deadlines.
• Support Sales, Marketing, and Fundraising teams with assigned digital or design projects.

Key Qualifications

Required

• Bachelor’s degree in Design, Marketing, Communications, or a related field.
• Minimum 3–5 years of professional experience in digital design or e-commerce.
• Excellent professional communication skills in English.
• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Foundational knowledge of HTML and CSS.
• Strong organizational skills, attention to detail, and ability to maintain brand consistency.
• Ability to collaborate with cross-functional teams.
• Ability to commit to the role for at least two years.
• Genuine enthusiasm for Mercado Global’s mission and values.

Preferred

• Experience with Shopify and e-commerce merchandising.
• Experience with Google Analytics and Google Ads; Google Ads Grant is a plus.
• Familiarity with UX/UI best practices.
• Experience integrating fundraising or ticketing tools (e.g., Paybee).
• Experience conducting user research or analyzing design trends.

How to Apply
Please send cover letter, resume and portfolio to apply@mercadoglobal.org. Please indicate "Digital Design & E-Commerce Associate” in the subject line of your email.

Applicants must be legally authorized to work in their country of residence.Please apply only if you meet the required qualifications.