Marketing-Specific LLM Customization Freelancer

Description

We’re a B2B SaaS Marketing team who is investing in AI to accelerate and improve how our marketing team works every day—from content creation, market research, campaign ideation to lead processes and creative production.

We're looking for a hands-on freelancer to help us build practical workflows using ChatGPT/Claude and AI platforms. These workflows will support the marketing team needs - like generating messaging, defining creative briefs, automating SEO tasks, and more.

🧠 This is not a dev role. It’s for someone who’s worked in or alongside B2B marketing teams and knows how to turn generative AI into something marketers can actually use.

Location: United States(Remote, Home Office)

Responsibilities

• Build and customize GPTs (MyGPTs) that support everyday marketing tasks
• Design prompt libraries and reusable AI workflows to support SEO, sales enablement, and campaign development
• Optimize or redesign current processes using AI tools to improve quality, reduce turnaround time, or increase scalability
• Brainstorm with the team to automate and improve existing workflows

Requirements

• Experience working in or alongside B2B marketing teams, ideally in SaaS
• Master level experience with tools like ChatGPT, Claude, Gemini, or similar to build custom GPTs, chatbots, or prompt-driven workflows
• A good understanding of B2B marketing workflows, including content development, product marketing, and creative ideation
• Bonus: Familiarity with tools like Zapier or light scripting (e.g. Python, JavaScript) to automate or connect processes

Example Projects

• Build persona-specific MyGPTs (e.g., for CISO, DevOps, or Product personas) to support messaging development
• Create an AI assistant to help content marketers generate SEO blog briefs based on our existing keyword strategy and cluster content
• Build a chatbot to standardize creative or web requests from internal stakeholders
• Create a prompt workflow that clusters keywords, summarizes competitor messaging, or generates campaign briefs

Candidates must have prior experience collaborating with marketing teams on AI-driven workflows.

The Company: Mend.io offers an enterprise suite of application security tools designed to help organizations build and manage a mature, proactive AppSec program. Mend.io supports both developers and security teams by giving each team different, but complementary, tools to work with—enabling them to stop chasing vulnerabilities and start proactively managing application risk.

Our Culture Is Open, Inclusive, And Engaging, And We Work Hard To Foster a Company Where Everyone Feels Valued. Mend Is a Company That Lives By Its Values

• We are passionate about excellence
• We see the world from the customer's perspective
• We are better together

The Benefits: Mend.io lives out its employee-centric culture by providing comprehensive benefits to its employees:

• Competitive compensation
• Affordable Health Insurances (8 plans to choose from), Dental and Vision
• Flexible and Generous PTO
• 401k with company match
• Equity
• Paid Parental Leave
• Monthly Work from Home Allowance
• One Time Home Office Set-up Stipend for Remote Roles
• Monthly team social events (locally and virtually)
• Collaborative and innovative environment
• Leadership that supports and encourages professional growth and development

Mend.io's EEO Statement

Mend.io is an equal opportunity employer committed to encouraging and celebrating its diverse and inclusive workforce. We welcome all without regard to age, race, color, religion, gender identity and expression, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, citizenship, national origin, disability, military status, veteran status, political affiliation, or any other protected characteristics. All aspects of employment including hiring, training, advancement, and discipline will be solely based on merit and qualifications related to professional competence. Mend.io operates on a principle of mutual respect and acceptance, and every employee must follow Mend.io’s anti-harassment and anti-discrimination company policies.

Mend.io’s Diversity Commitment

At Mend.io, we believe bringing together diversity of experience and background creates a better place to work, a better product, and more opportunities to innovate. Mend.io is committed to doing its part to mend the equity gap, fostering a safe, inclusive environment to inspire and support employees to be their authentic selves and provide development opportunities for all.