Performance Marketing Manager
MedSpa Partners
Remote Canada
About The Role
We’re hiring a Performance Marketing Manager to lead media strategy and performance across our portfolio of clinics. This role is designed for a strategic thinker who knows how to turn data into action, creative into results, and collaboration into growth. You’ll oversee paid acquisition efforts in partnership with a dedicated agency and internal crossfunctional teams—ensuring every dollar spent drives high-quality leads and measurable revenue impact.
Core Responsibilities
- Strategy & Planning
- Own the paid media strategy across platforms like Google Ads, Meta, YouTube, and emerging channels, aligning with both national and clinic-level growth goals.
- Translate business objectives into scalable, ROI-driven media plans customized for each clinic’s market needs.
- Collaborate with Clinic Marketing Managers as equal partners in campaign planning and execution.
- Lead the relationship with our media agency—setting priorities, providing direction, and ensuring alignment on strategic performance goals.
- Campaign Oversight & Optimization
- Oversee the performance of campaigns across Search, Display, Social, Video, and Local Service Ads, with a focus on cost-efficient patient acquisition.
- Monitor key performance metrics (e.g., CPL, Cost per New Patient, ROAS), provide insight-driven direction to agency partners, and guide optimization efforts.
- Ensure audience targeting, geo-flighting, creative rotation, and budget pacing support clinic-level objectives and seasonal demand.
- Creative Strategy & Testing
- Play a hands-on role in creative ad strategy—partnering with creative teams to develop and test visual concepts that educate and convert.
- Lead creative testing roadmaps and continuously identify high-performing ad formats and messaging.
- Leverage tools like Motion (or similar platforms) to surface creative performance insights and make informed decisions about what to scale.
- Collaborate closely with the agency and internal teams to ensure creatives align with both compliance standards and platform best practices.
- Cross-Functional Collaboration
- Work directly with the Clinic Marketing Managers to co-own localized growth strategies and ensure campaign alignment with clinic goals.
- Partner with our Patient Success team to gain visibility into lead quality, conversion trends, and insights that can guide campaign refinement.
- Coordinate with Marketing Operations and CRM to ensure campaigns are accurately tracked, attributed, and nurtured through systems like HubSpot.
- Performance Analysis & Reporting
- Own the strategy and structure of performance reporting—partnering with the Director of Marketing Operations to concept and maintain dashboards in HubSpot, Looker Studio and similar tools.
- Use performance data to generate insights and narratives that guide optimization, executive updates, and strategic planning.
- Deliver monthly recaps and contribute to quarterly strategy sessions with actionable performance learnings.
- Innovation & Experimentation
- Stay on top of digital advertising trends, algorithm changes, and new formats.
- Proactively propose and pilot new channels to test growth levers. Seek continuous improvement in media buying efficiency, conversion performance, and audience strategy.
Requirements
Qualifications & Experience
- 5+ years of experience in performance marketing or paid media, preferably in a multi-location, service-based, or healthcare environment
- Proven ability to drive results across platforms including Google Ads, Meta, YouTube, and emerging channels
- Experience collaborating with external agencies and internal stakeholders to shape strategy and execution
- Strong background in attribution strategy, including familiarity with multi-touch attribution models and platform-level tracking
- Proficient in setting up and maintaining key marketing infrastructure (e.g., Google Analytics 4, Google Tag Manager, Google Search Console)
- Demonstrated experience in ad creative development—partnering with designers and copywriters to test and iterate high-performing ads
- Skilled in landing page direction and optimization—able to brief, critique, and iterate on layouts, messaging, and conversion elements
- Experience with advanced retargeting strategies across channels (e.g., segmented audiences, lookalikes, sequential messaging)
- Familiarity with creative analysis tools such as Motion, and A/B testing tools and frameworks
- Comfortable translating data into insights and collaborating on reporting dashboards using Looker Studio, DashThis, or similar tools
- Strong communicator with the ability to partner cross-functionally across marketing, creative, operations, and sales teams
- Experience working with lead capture and CRM systems such as HubSpot is an asset.