Senior User Experience Designer

Job Description: Senior UX Designer / Interaction Design Lead

Role Title: Senior UX Designer / Interaction Design Lead

Level: Senior / Principal

Location: Remote / Hybrid / On-site

Reports to: Head of Product / Founder / CTO

About the Role

We are looking for a senior UX leader who can help us design a simpler, clearer, and more intuitive user experience.

We already have product management and UI design in place. This role is specifically focused on UX, interaction design, user flows, and experience logic.

We need someone who can think deeply about how a user should move through the product: what they should see first, where actions should live, what happens after each click, what should be hidden until needed, what happens in edge cases, and how to reduce friction at every step.

Our current challenge is that when something feels unclear, we often add more: more buttons, more visual emphasis, more options, more screens, or more explanations. We are looking for someone who can help us do the opposite: simplify, clarify, remove unnecessary steps, and create a user experience that feels obvious, calm, and easy to navigate.

This is not a UI polish role. We are not looking for someone just to make screens look better. We are looking for someone who can shape the structure, flow, behavior, and logic of the experience.

The right person will be meticulous, detail-oriented, and highly thoughtful about every interaction. They will review every flow, button placement, decision point, label, state, and edge case carefully. We want someone who aims for a 110% standard and helps raise the quality bar for the entire user experience.

What You’ll Do

Lead UX strategy and interaction design across core product workflows.

Map and improve user flows, decision trees, step-by-step journeys, and interaction logic.

Determine where actions should live, what users should see at each stage, and what should happen after each action.

Define “if this, then this” and “when this happens, then the user should see or do this” logic across the product.

Audit the existing experience to identify confusing flows, unnecessary steps, overloaded screens, unclear choices, and moments of user friction.

Simplify complex workflows by removing unnecessary actions, reducing cognitive load, and making the next step obvious.

Work closely with product management to understand user goals, business requirements, and feature priorities.

Work closely with UI design to ensure the visual interface supports the intended user flow and interaction model.

Work closely with engineering to define expected behaviors, states, transitions, edge cases, and requirements for implementation.

Create user flows, wireframes, journey maps, prototypes, interaction specifications, and UX documentation.

Review experiences meticulously before build and release, including edge cases, empty states, error states, loading states, confirmation states, and success states.

Challenge unnecessary buttons, screens, fields, modals, alerts, and visual noise.

Help the team develop stronger UX discipline around simplicity, clarity, consistency, and restraint.

What We’re Looking For

• 7+ years of experience in UX design, interaction design, UX architecture, or user experience leadership.
• Strong experience designing complex user flows and making them feel simple and intuitive.
• Deep understanding of interaction design, information architecture, user journeys, task flows, decision logic, usability, and behavioral design.
• Ability to think through detailed product behavior: what happens before, during, and after every user action.
• A portfolio showing examples of complex workflows you simplified or redesigned.
• Exceptional attention to detail and a high personal quality bar.
• Strong ability to identify friction, confusion, redundancy, and unnecessary complexity.
• Comfort challenging product, design, and engineering decisions when they create a worse user experience.
• Ability to explain UX decisions clearly and practically to founders, product managers, UI designers, and engineers.
• Experience creating wireframes, prototypes, user flows, and interaction specs in Figma or similar tools.
• A mindset of simplification: you know that great UX is often about removing, clarifying, sequencing, and guiding rather than adding more.
• This Role Is For Someone Who Thinks Like This
• Where should this button go so the user naturally understands the next step?
• Should this action be visible now, or only after another condition is met?
• What happens if the user skips this step?
• What should the user see when there is no data yet?
• What should happen if something fails?
• Is this modal necessary, or can we solve this more simply?
• Are we asking the user to make too many decisions at once?
• Can this workflow be reduced from five steps to three?
• Is the user being guided clearly, or are we making them figure it out?
• What can we remove to make this easier?

Bonus Points

Experience designing UX for AI, automation, workflow, document processing, data-heavy, SaaS, marketplace, or enterprise software products.

Experience working on products with complex back-end logic but a need for simple front-end user experiences.

Experience conducting user interviews, usability tests, workflow audits, or heuristic evaluations.

Experience helping a company mature its UX process.

Experience redesigning products that had become cluttered, confusing, inconsistent, or overly feature-heavy.

Experience writing detailed interaction requirements for engineering teams.

What Success Looks Like

Users can move through the product with less confusion and fewer instructions.

Core workflows become simpler, clearer, and easier to complete.

Buttons, actions, and next steps feel obvious and intentionally placed.

The product has fewer unnecessary screens, clicks, modals, and choices.

Edge cases, empty states, error states, and confirmation flows are thoughtfully designed.

The team stops defaulting to “add another button” and starts thinking in terms of user flow, clarity, and simplicity.

UX decisions are documented clearly enough for product, UI, and engineering teams to execute confidently.

The overall experience feels calmer, more polished, and more intuitive.

Why This Role Matters

We need someone who can bring real UX discipline to the product.

This role is about designing how the product works for the user, not just how it looks. The right person will help us create an experience that users understand quickly, trust deeply, and can navigate without unnecessary explanation.

We are looking for someone who cares deeply about clarity, flow, logic, usability, and craft — someone who reviews everything meticulously and pushes the experience to a 110% standard.

Interested? Please send your portfolio, LinkedIn profile, and a brief note about a complex user flow you simplified or improved.